Evaluating The Role Of Empathy In Crowdsourcing User Interfaces

J.V. Khan, D. Dey, N. Buchina

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

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Abstract

Empathy induced altruism is believed to motivate people in a crowdsourcing environment to produce better quality work. However, there hasn’t been any considerable investigation regarding how empathy can be effectively
conveyed through user interfaces (UI). We conducted a study to find the effects of introducing empathy in task descriptions, and investigate its effect in workers’
motivation. We validated that empathy is perceived to have a positive effect for workers. But merely manipulating the task description to express the empathy has produced inconclusive results.
Original languageEnglish
Title of host publicationWeaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms
Publication statusPublished - 2016
EventWeaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms - Hannover, Germany
Duration: 22 May 201622 May 2016

Conference

ConferenceWeaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms
CountryGermany
CityHannover
Period22/05/1622/05/16

Fingerprint

User interfaces

Bibliographical note

These are workshop proceedings

Keywords

  • Crowdsourcing; empathy; task description.

Cite this

Khan, J. V., Dey, D., & Buchina, N. (2016). Evaluating The Role Of Empathy In Crowdsourcing User Interfaces. In Weaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms
Khan, J.V. ; Dey, D. ; Buchina, N. / Evaluating The Role Of Empathy In Crowdsourcing User Interfaces. Weaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms . 2016.
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Khan, JV, Dey, D & Buchina, N 2016, Evaluating The Role Of Empathy In Crowdsourcing User Interfaces. in Weaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms . Weaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms , Hannover, Germany, 22/05/16.

Evaluating The Role Of Empathy In Crowdsourcing User Interfaces. / Khan, J.V.; Dey, D.; Buchina, N.

Weaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms . 2016.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

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Khan JV, Dey D, Buchina N. Evaluating The Role Of Empathy In Crowdsourcing User Interfaces. In Weaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms . 2016