Evaluating The Role Of Empathy In Crowdsourcing User Interfaces

J.V. Khan, D. Dey, N. Buchina

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

    48 Downloads (Pure)

    Abstract

    Empathy induced altruism is believed to motivate people in a crowdsourcing environment to produce better quality work. However, there hasn’t been any considerable investigation regarding how empathy can be effectively
    conveyed through user interfaces (UI). We conducted a study to find the effects of introducing empathy in task descriptions, and investigate its effect in workers’
    motivation. We validated that empathy is perceived to have a positive effect for workers. But merely manipulating the task description to express the empathy has produced inconclusive results.
    Original languageEnglish
    Title of host publicationWeaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms
    Publication statusPublished - 2016
    EventWeaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms - Hannover, Germany
    Duration: 22 May 201622 May 2016

    Conference

    ConferenceWeaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms
    CountryGermany
    CityHannover
    Period22/05/1622/05/16

    Bibliographical note

    These are workshop proceedings

    Keywords

    • Crowdsourcing; empathy; task description.

    Fingerprint Dive into the research topics of 'Evaluating The Role Of Empathy In Crowdsourcing User Interfaces'. Together they form a unique fingerprint.

    Cite this