Abstract
Despite technological progress, daily Human-Computer Interactions (HCI) are still encompassing moments where the interaction between the user and the system is temporarily interrupted (file download, setup of a program, etc.). These waiting times are often sources of anxiety and irritation. In order to enhance the User eXperience (UX) during waiting time in HCI, this research based on cognitive models of time perception focuses on the impact of several variables on the satisfaction and waiting time perceived by a user. Variations in waiting time duration, cognitive workload and informational level of a feedback screen are therefore experimentally created to study their impact on satisfaction and waiting time perception. The results confirm the existence of a link between cognitive workload and waiting time perception and may provide valuable information for User Interface design.
Original language | English |
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Title of host publication | Proceedings of the Designing Interactive Systems Conference, DIS '12 |
Place of Publication | New York |
Publisher | Association for Computing Machinery, Inc. |
Pages | 751-760 |
Number of pages | 10 |
ISBN (Print) | 9781450312103 |
DOIs | |
Publication status | Published - 8 Aug 2012 |
Externally published | Yes |
Event | Designing Interactive Systems Conference, DIS '12 - Newcastle Upon Tyne, United Kingdom Duration: 11 Jun 2012 → 15 Jun 2012 http://dis2012.org/ |
Conference
Conference | Designing Interactive Systems Conference, DIS '12 |
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Abbreviated title | DIS 2012 |
Country/Territory | United Kingdom |
City | Newcastle Upon Tyne |
Period | 11/06/12 → 15/06/12 |
Internet address |
Keywords
- cognitive models
- cognitive workload
- time perception
- user experience
- user interface
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Dive into the research topics of 'Enhancing User eXperience during waiting time in HCI: contributions of cognitive psychology'. Together they form a unique fingerprint.Prizes
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Honorable Mention Award DIS 2013
Lallemand, C. (Recipient), 13 Jun 2012
Prize: Other › Career, activity or publication related prizes (lifetime, best paper, poster etc.) › Scientific