Engaging older people with participatory design

I. Iacono, P. Marti

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

9 Citations (Scopus)
5 Downloads (Pure)

Abstract

We present a design case focusing on participatory design (PD) with older people. We experimented with PD techniques to foster engagement with participants in development of a graphical user interface (GUI) for controlling a robotic system in a smart home environment. The tenet of our approach is that to engage older people in the design of future systems, it is of paramount importance to increment and reinforce knowledge using different techniques and materials, and to create an empathic and trusted relationship between participants and designers. We experimented with different techniques for achieving this, from video-based scenario evaluation to hands-on and gaming activity in which participants had to evaluate the dynamics of a context-dependent interface using an expression-rich modality of interaction. This permitted exploration of experiential elements of design, to reduce the need for the participants to engage in abstract thought and to collect insights on design solutions while having fun together. The entire procedure implied incremental PD cycles in which knowledge was shared and consolidated through a learning process based on doing and playing together. The final reflections highlight a number of recommendations that demand consideration when undertaking research and design work with older people.
Original languageEnglish
Title of host publication8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (NordCHI'14, Helsinki, Finland, October 26-30, 2014)
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc
Pages859-864
ISBN (Print)978-1-4503-2542-4
DOIs
Publication statusPublished - 2014
Event7th Nordic Conference on Human-Computer Interaction (NordiCHI 2012) - Copenhagen, Denmark
Duration: 14 Oct 201217 Oct 2012
Conference number: 7

Conference

Conference7th Nordic Conference on Human-Computer Interaction (NordiCHI 2012)
Abbreviated titleNordiCHI 2012
CountryDenmark
CityCopenhagen
Period14/10/1217/10/12

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  • Cite this

    Iacono, I., & Marti, P. (2014). Engaging older people with participatory design. In 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (NordCHI'14, Helsinki, Finland, October 26-30, 2014) (pp. 859-864). Association for Computing Machinery, Inc. https://doi.org/10.1145/2639189.2670180