Engaging contexts to evoke experiences

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In this paper I would like to seduce you to criticise some of the prevailing ideas and mechanisms in product design. Ideas such as: products should make life easier and offer infinite functionality, human-product interaction should be largely based on cognition, and the designer knows what is best for the user. I discuss the difficulties of the prevailing design approach, in particular in the area of technological products. These difficulties do not only appear on a product level (use and user), but also manifest themselves in society and the design discipline in general (profession, research and education). As opposed to the market-driven and goal-oriented design approach, I propose to take respect, engagement and experience as a starting point for both society and design. To highlight the difference, I redefine ‘a product’ as ‘a context for experience’. This new proposal includes an emphasis on the beauty of interaction, an active and creative contribution of the user during the design process, and new research and education strategies based on experience and respect. The proposal is summarised in my attempt to define ‘good’ design.
Original languageEnglish
Title of host publicationProceedings of the international conference Design and Emotion
EditorsC.J. Overbeeke, P. Hekkert
Place of PublicationDelft
PublisherDelft University of Technology
ISBN (Print)9090132880
Publication statusPublished - 1999
Externally publishedYes
Event1st International Conference on Design and Emotion - Delft, Netherlands
Duration: 3 Nov 19995 Nov 1999


Conference1st International Conference on Design and Emotion


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