Effects of prolonged use on the usability of a multimodal form-filling interface

J.A. Sturm; L.I.J. Cranen; J.M.B. Terken; I.H.M. Bakx

doi:10.1007/1-4020-3075-4_18

Effects of prolonged use on the usability of a multimodal form-filling interface

J.A. Sturm, L.I.J. Cranen, J.M.B. Terken, I.H.M. Bakx

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

Abstract

We present a study of the effect of prolonged use on the way users interact with a multimodal form-filling system. The system accepts spoken input as well as pointing input and provides output both in speech and in graphics. We measured the usability of the system in a pre-test / post-test design and analysed in detail the changes in interaction patterns due to exposure. The study shows that with practice users learn to develop interaction patterns that ensure reliable and efficient interaction, resulting in decreased dialogue duration and more user satisfaction.

Original language	English
Title of host publication	Spoken Multimodal Human-Computer Dialogue in Mobile Environments
Editors	W. Minker, D. Bühler, L. Dybkjaer
Place of Publication	Dordrecht
Publisher	Springer
Pages	329-348
ISBN (Print)	1-402-03074-6
DOIs	https://doi.org/10.1007/1-4020-3075-4_18
Publication status	Published - 2006

Publication series

Name	Text, Speech and Language Technology
Volume	28
ISSN (Print)	1386-291X

Access to Document

10.1007/1-4020-3075-4_18

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Sturm, J. A., Cranen, L. I. J., Terken, J. M. B., & Bakx, I. H. M. (2006). Effects of prolonged use on the usability of a multimodal form-filling interface. In W. Minker, D. Bühler, & L. Dybkjaer (Eds.), Spoken Multimodal Human-Computer Dialogue in Mobile Environments (pp. 329-348). (Text, Speech and Language Technology; Vol. 28). Springer. https://doi.org/10.1007/1-4020-3075-4_18

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Effects of prolonged use on the usability of a multimodal form-filling interface. / Sturm, J.A.; Cranen, L.I.J.; Terken, J.M.B. et al.
Spoken Multimodal Human-Computer Dialogue in Mobile Environments. ed. / W. Minker; D. Bühler; L. Dybkjaer. Dordrecht: Springer, 2006. p. 329-348 (Text, Speech and Language Technology; Vol. 28).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

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Effects of prolonged use on the usability of a multimodal form-filling interface

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