Effects of ICT shared mental models on team processes and outcomes

Rebecca Müller (Corresponding author), Conny H. Antoni

Research output: Contribution to journalArticleAcademicpeer-review

10 Citations (Scopus)

Abstract

Although existing studies have shown that shared mental models of information and communication technology (ICT shared mental models) are related to better computer-mediated teamwork, causal effects on team processes and outcomes remain unclear. This study analyzes the effects of ICT shared mental models on team effectiveness indicators via ICT use and team communication. Results based on 69 three-person teams show that manipulated ICT shared mental models significantly influence team performance, coordination effectiveness, and affective team commitment, partially mediated by consistent ICT use in a team and team communication. Study results extend findings on antecedents, mechanisms, and effects of ICT shared mental models.
Original languageEnglish
Pages (from-to)307-335
Number of pages29
JournalSmall Group Research
Volume53
Issue number2
DOIs
Publication statusPublished - Apr 2022
Externally publishedYes

Fingerprint

Dive into the research topics of 'Effects of ICT shared mental models on team processes and outcomes'. Together they form a unique fingerprint.

Cite this