Effect of teamwork modes in distributed international design teams

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    Abstract

    Over the past decades, the creation and development of new products has become a truly global activity. This requires people from different cultures on different locations to closely work together. This paper investigates, using actual case studies as a basis, the effect of different teamwork modes on the efficiency and effectiveness of bi-national design teams. A case study was designed and conducted to investigate the effect of three different teamwork modes in distributed design teams with Dutch and Chinese students. In the case study, panel feedback and reflection diary were used to measure design quality and team satisfaction. Then, grounded theory method was used for data analysis of each team. In this research, it is found that different teamwork modes have effect on design teamwork in distributed bi-national teams. In addition, it is also found that different teamwork modes fit for different design teams and projects. With regard to time aspect, it is also found that different project uncertainty and team uncertainty need different teamwork modes during design process. In order to improve design teamwork, it is important for designers to be aware of culture factor and make use of teamwork modes in design process.

    Original languageEnglish
    Title of host publicationNordDesign 2012 - Proceedings of the 9th NordDesign Conference
    EditorsPoul Kyvsgaard Hansen, John Rasmussen, Kaj A. Jorgensen, Christian Tollestrup
    ISBN (Electronic)9788791831515
    Publication statusPublished - 2012
    Event9th NordDesign Conference, NordDesign 2012 - Aalborg, Denmark
    Duration: 22 Aug 201224 Aug 2012

    Conference

    Conference9th NordDesign Conference, NordDesign 2012
    Country/TerritoryDenmark
    CityAalborg
    Period22/08/1224/08/12

    Bibliographical note

    Publisher Copyright:
    © 2012 NordDesign.All right reserved.

    Keywords

    • Cultural differences
    • Design teamwork
    • Teamwork modes

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