Dynamic and context-aware process adaptation

M. Adams, A.H.M. Hofstede, ter, N.C. Russell, W.M.P. Aalst, van der

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

6 Citations (Scopus)

Abstract

This Chapter re-examines the principles that underpin business process technologies to derive a novel approach that moves beyond the traditional assembly-line metaphor. Using a set of principles derived from Activity Theory, a system has been implemented, using a Service Oriented Architecture, that provides support for dynamic and extensible °exibility, evolution and exception handling in business processes, based on accepted ideas of how people actually perform their work tasks. The resulting system, called the Worklet Service, makes available all of the benefits offered by Process Aware Information Systems to a wider range of organisational environments.
Original languageEnglish
Title of host publicationHandbook of research on complex dynamic process management : techniques for adaptability in turbulent environments
EditorsM.M. Wang, Z. Sun
Place of PublicationHershey
PublisherBusiness Science Reference
Pages104-136
Number of pages692
ISBN (Print)978-1-60566-669-3
Publication statusPublished - 2009

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