Dynamic admission control in a call center with one shared and two dedicated service facilities

E.L. Örmeci

Research output: Book/ReportReportAcademic

82 Downloads (Pure)
Original languageEnglish
Place of PublicationEindhoven
PublisherEurandom
Number of pages16
Publication statusPublished - 2002

Publication series

NameReport Eurandom
Volume2002044
ISSN (Print)1389-2355

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