Do non-profit sport organisations innovate? Types and preferences of service innovation within regional sport federations

M. Winand, J. Scheerder, S.B. Vos, T. Zint

    Research output: Contribution to journalArticleAcademicpeer-review

    23 Citations (Scopus)
    162 Downloads (Pure)

    Abstract

    Little is known about innovation in the non-profit sport sector. The current research addresses this gap by questioning whether and to what extent sport federations innovate. It aims to identify types of innovation implemented by sport federations and their attitude and preferences towards innovation. An online questionnaire was administered to a sample of key representatives (i.e. Chair, Secretary General or Directors) of regional sport federations in Belgium (n = 101; 70% response rate). Directed content analysis of the service innovations described by respondents reveals ten different types of sport and non-sport service innovations. Results suggest that membership size and categories of sport influence preferences in knowledge creation/appropriation, and ultimately the type of innovation developed. This paper also suggests that sport federations are driven by demands by members in meeting their expectations of new services and are not risk averse. On average, the sport federations surveyed have a positive attitude towards newness that favours innovativeness. The current study would help researchers to advance further into the knowledge of service innovation in non-profit organisations. It should act as a foundation for research and practice on specific types of service innovation in sport. Managers should realise the importance of attitude for innovation and use the suggested typology to provide new services in different categories and meet members’ expectations.
    Original languageEnglish
    Pages (from-to)289-308
    JournalInnovation
    Volume18
    Issue number3
    DOIs
    Publication statusPublished - 26 Sep 2016

    Fingerprint Dive into the research topics of 'Do non-profit sport organisations innovate? Types and preferences of service innovation within regional sport federations'. Together they form a unique fingerprint.

    Cite this