Abstract
Exceptions in process execution occur frequently and require appropriate handling strategies in order to avoid undesired consequences. For quality control in manufacturing processes, for example, when a blade gets missing, the set of affected instances is put on hold until the blade is found. As it can be seen from this example, the exception affects multiple instances and is hence denoted as instance spanning exception. Exceptions leave footprints in the process execution logs of the affected instances. Hence, process execution logs provide a valuable data source for discovering and analyzing exceptions. However, the discovery of instance spanning exceptions is still an open challenge. Thus, this paper proposes i) a classification of instance spanning exceptions based on literature and a set of real-world examples, followed by ii) a description of how instance spanning exceptions manifest in process execution logs along with an elicitation of minimal requirements for enabling their discovery, and iii) five instance spanning exception discovery algorithms, one for each class. The discovery algorithms are implemented and evaluated on a set of synthetic process execution logs reflecting real-world instance spanning exceptions and on a real-world process execution log from the public transport domain demonstrating the feasibility as well as applicability of the presented algorithms.
Original language | English |
---|---|
Title of host publication | Proceedings - 2022 IEEE 24th Conference on Business Informatics, CBI 2022 - CBI Forum and Workshop Papers |
Publisher | Institute of Electrical and Electronics Engineers |
Pages | 49-56 |
Number of pages | 8 |
ISBN (Electronic) | 978-1-6654-6016-3 |
DOIs | |
Publication status | Published - 15 Nov 2022 |
Externally published | Yes |
Event | 24th IEEE International Conference on Business Informatics, CBI 2022 - VU University, Amsterdam, Netherlands Duration: 15 Jun 2022 → 17 Jun 2022 |
Conference
Conference | 24th IEEE International Conference on Business Informatics, CBI 2022 |
---|---|
Country/Territory | Netherlands |
City | Amsterdam |
Period | 15/06/22 → 17/06/22 |
Keywords
- Exception Discovery and Handling
- Instance Spanning Exceptions
- Process Analysis and Improvement
- Process Aware Information Systems