Discovering and analyzing patterns of usage to detect usability problems in web applications

Ariel Vargas, Harold Weffers, Heloísa Vieira Da Rocha

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    2 Citations (Scopus)
    1 Downloads (Pure)

    Abstract

    In this paper we describe two usability studies in which the interaction of users with an online application was remotely and automatically captured and analyzed. The usability studies were performed using the WebHint method for usability analysis of web applications. We evaluate two different versions of the application in order to observe the applicability of the method for successive usability analysis. The results show how the WebHint method can be used as an alternative approach to carry out successive evaluations of the usability of an application in order to analyze the evolution of different versions of its interface.

    Original languageEnglish
    Title of host publicationProceedings of the 2011 11th International Conference on Intelligent Systems Design and Applications, ISDA'11
    Place of PublicationPiscataway
    PublisherInstitute of Electrical and Electronics Engineers
    Pages575-580
    Number of pages6
    ISBN (Print)978-1-4577-1676-8
    DOIs
    Publication statusPublished - 1 Dec 2011
    Event2011 11th International Conference on Intelligent Systems Design and Applications, ISDA'11 - Cordoba, Spain
    Duration: 22 Nov 201124 Nov 2011

    Conference

    Conference2011 11th International Conference on Intelligent Systems Design and Applications, ISDA'11
    CountrySpain
    CityCordoba
    Period22/11/1124/11/11

    Keywords

    • log file analysis
    • pattern mining
    • remote usability evaluation
    • sequence mining
    • usability evaluation
    • usage mining
    • user behavior analysis

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