Developing team efficacy over time : a study of self-managing service teams

A. Jong, de, J.C. Ruyter, de, M.G.M. Wetzels

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Original languageEnglish
Title of host publicationMarketing Science Conference, Pittsburgh, 8-10 June 2006
Place of PublicationPittsburgh, PA
Publication statusPublished - 2006
Eventconference; Marketing Science Conference; 2006-06-08; 2006-06-10 -
Duration: 8 Jun 200610 Jun 2006

Conference

Conferenceconference; Marketing Science Conference; 2006-06-08; 2006-06-10
Period8/06/0610/06/06
OtherMarketing Science Conference

Cite this

Jong, de, A., Ruyter, de, J. C., & Wetzels, M. G. M. (2006). Developing team efficacy over time : a study of self-managing service teams. In Marketing Science Conference, Pittsburgh, 8-10 June 2006