Designing "The Square": model that relates costs, KPI's, customer judgment and revenues in the Dutch national railways (Nederlandse Spoorwegen NS)

Dalia Lases Figueroa

    Research output: ThesisPd Eng Thesis

    Original languageEnglish
    QualificationDoctor of Philosophy
    Awarding Institution
    Supervisors/Advisors
    • van der Veeken, H.J.M., Supervisor
    • Bertrand, J.W.M. (Will), Supervisor
    • Fortuin, L., Supervisor
    Award date1 Jan 2004
    Place of PublicationEindhoven
    Publisher
    Print ISBNs90-444-0459-8
    Publication statusPublished - 2004

    Bibliographical note

    Eindverslag

    Cite this

    @phdthesis{4364a0d9b32d4c75a575d7024bc5745f,
    title = "Designing {"}The Square{"}: model that relates costs, KPI's, customer judgment and revenues in the Dutch national railways (Nederlandse Spoorwegen NS)",
    author = "{Lases Figueroa}, Dalia",
    note = "Eindverslag",
    year = "2004",
    language = "English",
    isbn = "90-444-0459-8",
    publisher = "Technische Universiteit Eindhoven",

    }

    Designing "The Square" : model that relates costs, KPI's, customer judgment and revenues in the Dutch national railways (Nederlandse Spoorwegen NS). / Lases Figueroa, Dalia.

    Eindhoven : Technische Universiteit Eindhoven, 2004.

    Research output: ThesisPd Eng Thesis

    TY - THES

    T1 - Designing "The Square"

    T2 - model that relates costs, KPI's, customer judgment and revenues in the Dutch national railways (Nederlandse Spoorwegen NS)

    AU - Lases Figueroa, Dalia

    N1 - Eindverslag

    PY - 2004

    Y1 - 2004

    M3 - Pd Eng Thesis

    SN - 90-444-0459-8

    PB - Technische Universiteit Eindhoven

    CY - Eindhoven

    ER -