Designing "The Square": model that relates costs, KPI's, customer judgment and revenues in the Dutch national railways (Nederlandse Spoorwegen NS)

Dalia Lases Figueroa

    Research output: ThesisPd Eng Thesis

    Original languageEnglish
    QualificationDoctor of Philosophy
    Awarding Institution
    • van der Veeken, H.J.M., Supervisor
    • Bertrand, J.W.M. (Will), Supervisor
    • Fortuin, L., Supervisor
    Award date1 Jan 2004
    Place of PublicationEindhoven
    Print ISBNs90-444-0459-8
    Publication statusPublished - 2004

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