Designing for Collaborative Non-Driving-Related Activities in Future Cars: Fairness and Team Performance

Melanie Berger, Debargha Dey, Bahareh Barati, Bastian Pfleging, Regina Bernhaupt

    Research output: Contribution to journalArticleAcademicpeer-review

    1 Citation (Scopus)
    77 Downloads (Pure)

    Abstract

    With the gradual transition towards assisted and automated driving, the car will transform into a more social environment where passengers and drivers engage in Non-Driving-Related Activities (NDRA). To support collaboration among occupants in future vehicles, research suggests interactive systems controlled by several users at once. In this paper, we explore five concepts for the collaborative performance of NDRA with the use-case of music playlist creation. While prior work investigated the effect on social connectedness, we expand insights towards team performance and fairness. Results from a mixed-subject experiment (N=27) show that the concepts have major consequences on team performance and fairness. Certain concepts can promote or hinder coordination effectiveness and, in turn, impact intra-vehicular collaboration. Our observations also indicate that fairness is key to fostering social collaboration in AVs, while it does not naturally define a high team performance. Subsequently, we provide recommendations to guide future designs of collaborative NDRAs in vehicles.

    Original languageEnglish
    Article number202
    Pages (from-to)1-28
    Number of pages28
    JournalProceedings of the ACM on Human-Computer Interaction
    Volume7
    Issue numberMHCI
    DOIs
    Publication statusPublished - Sept 2023
    Event25th International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2023 - Athens, Greece
    Duration: 26 Sept 202329 Sept 2023
    Conference number: 25
    https://mobilehci.acm.org/2023/

    Keywords

    • Collaboration
    • NDRA
    • future cars
    • fully automated driving
    • social interaction
    • in-car collaboration
    • fairness
    • team performance
    • entertainment services
    • music playlist
    • collaboration

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