Design vocabulary for human-IoT systems communication

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Digital devices and intelligent systems are becoming popular and ubiquitous all around us. However, they seldom provide sufficient feed-forwards and feedbacks to reassure users as to their current status and indicate what actions they are about to perform. In this study, we selected and analyzed nine concept videos on future IoT products/systems. Through systematic analysis of the interactions and communications of users with the machines and systems demonstrated in the films, we extracted 38 design vocabulary items and clustered them into 12 groups: Active, Request, Trigger functions, Approve, Reject, Notify, Recommend, Guide, Show problems, Express emotions, Exchange info, and Socialize. This framework can not only inspire designers to create selfexplanatory intelligence, but also support developers to provide a language structure at different levels of the periphery of human attention. Through the enhancement of situated awareness, human-IoT system interaction can become more seamless and graceful.

Original languageEnglish
Title of host publicationCHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationEngage with CHI
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc
Number of pages11
ISBN (Electronic)9781450356206, 9781450356213
ISBN (Print)978-1-4503-5620-6
Publication statusPublished - 20 Apr 2018
Event2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 - Montreal, Canada, Montreal, Canada
Duration: 21 Apr 201826 Apr 2018
Conference number: 36


Conference2018 CHI Conference on Human Factors in Computing Systems, CHI 2018
Abbreviated titleCHI 2018
Internet address


  • Feedback
  • Intelligibility
  • Internet of things
  • Understanding
  • Vocabulary


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