Design vocabulary for human-IoT systems communication

Y. Chuang; L. Chen; Y. Liu

doi:10.1145/3173574.3173848

Design vocabulary for human-IoT systems communication

Y. Chuang, L. Chen, Y. Liu

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

22 Citations (Scopus)

2915 Downloads (Pure)

Abstract

Digital devices and intelligent systems are becoming popular and ubiquitous all around us. However, they seldom provide sufficient feed-forwards and feedbacks to reassure users as to their current status and indicate what actions they are about to perform. In this study, we selected and analyzed nine concept videos on future IoT products/systems. Through systematic analysis of the interactions and communications of users with the machines and systems demonstrated in the films, we extracted 38 design vocabulary items and clustered them into 12 groups: Active, Request, Trigger functions, Approve, Reject, Notify, Recommend, Guide, Show problems, Express emotions, Exchange info, and Socialize. This framework can not only inspire designers to create selfexplanatory intelligence, but also support developers to provide a language structure at different levels of the periphery of human attention. Through the enhancement of situated awareness, human-IoT system interaction can become more seamless and graceful.

Original language	English
Title of host publication	CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Engage with CHI
Place of Publication	New York
Publisher	Association for Computing Machinery, Inc
Number of pages	11
Volume	2018-April
ISBN (Electronic)	9781450356206, 9781450356213
ISBN (Print)	978-1-4503-5620-6
DOIs	https://doi.org/10.1145/3173574.3173848
Publication status	Published - 20 Apr 2018
Event	2018 CHI Conference on Human Factors in Computing Systems, CHI 2018 - Montreal, Canada, Montreal, Canada Duration: 21 Apr 2018 → 26 Apr 2018 Conference number: 36 http://chi2018.acm.org

Conference

Conference	2018 CHI Conference on Human Factors in Computing Systems, CHI 2018
Abbreviated title	CHI 2018
Country/Territory	Canada
City	Montreal
Period	21/04/18 → 26/04/18
Internet address	http://chi2018.acm.org

Keywords

Feedback
Intelligibility
Internet of things
Understanding
Vocabulary

Access to Document

10.1145/3173574.3173848

publisher versionFinal published version, 869 KBLicence: CC BY

Cite this

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title = "Design vocabulary for human-IoT systems communication",

abstract = "Digital devices and intelligent systems are becoming popular and ubiquitous all around us. However, they seldom provide sufficient feed-forwards and feedbacks to reassure users as to their current status and indicate what actions they are about to perform. In this study, we selected and analyzed nine concept videos on future IoT products/systems. Through systematic analysis of the interactions and communications of users with the machines and systems demonstrated in the films, we extracted 38 design vocabulary items and clustered them into 12 groups: Active, Request, Trigger functions, Approve, Reject, Notify, Recommend, Guide, Show problems, Express emotions, Exchange info, and Socialize. This framework can not only inspire designers to create selfexplanatory intelligence, but also support developers to provide a language structure at different levels of the periphery of human attention. Through the enhancement of situated awareness, human-IoT system interaction can become more seamless and graceful.",

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note = "2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, CHI 2018 ; Conference date: 21-04-2018 Through 26-04-2018",

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Chuang, Y , Chen, L & Liu, Y 2018, Design vocabulary for human-IoT systems communication. in CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. vol. 2018-April, Association for Computing Machinery, Inc, New York, 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, Montreal, Canada, 21/04/18. https://doi.org/10.1145/3173574.3173848

Design vocabulary for human-IoT systems communication. / Chuang, Y.; Chen, L.; Liu, Y.
CHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems: Engage with CHI. Vol. 2018-April New York: Association for Computing Machinery, Inc, 2018.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Chen, L.

AU - Liu, Y.

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AB - Digital devices and intelligent systems are becoming popular and ubiquitous all around us. However, they seldom provide sufficient feed-forwards and feedbacks to reassure users as to their current status and indicate what actions they are about to perform. In this study, we selected and analyzed nine concept videos on future IoT products/systems. Through systematic analysis of the interactions and communications of users with the machines and systems demonstrated in the films, we extracted 38 design vocabulary items and clustered them into 12 groups: Active, Request, Trigger functions, Approve, Reject, Notify, Recommend, Guide, Show problems, Express emotions, Exchange info, and Socialize. This framework can not only inspire designers to create selfexplanatory intelligence, but also support developers to provide a language structure at different levels of the periphery of human attention. Through the enhancement of situated awareness, human-IoT system interaction can become more seamless and graceful.

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KW - Intelligibility

KW - Internet of things

KW - Understanding

KW - Vocabulary

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Design vocabulary for human-IoT systems communication

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Designing the expressiveness of point lights for bridging human-IoT system communications

Designing the expressive point lights to enhance user's situated awareness of smart systems

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