Design for attachment: an explorative search for product qualities that enhance our emotional bond with digital products

K. Niemantsverdriet, J.W. Frens

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    Abstract

    This paper describes an explorative search for elements of attachment: qualities that support a stronger emotional bond between user and digital product. Based on a reflection of attachment literature we conclude that digital products require a different approach towards attachment, namely one that focuses on both the physical artifact and the digital content. We hypothesize that the digital products should continuously adapt to the user affecting all product aspects: appearance, interaction, functionality and content. explorative research-through-design approach with exploration phase, where we perform a series of case studies: small design iterations on different types of The concepts from the case studies are coded and clustered into a first set of elements of attachment.
    In the implementation phase, these elements are used in the in the design of a new mobile phone concept: on its translation of the elements and its ability to support attachment through expert review sessions. From evaluation we define a refined set of elements of attachment.
    The elements that we present are ‘Knowing each other’, ‘Creating focus’, ‘Sharing memories’ and ‘Reflecting identity’. They can be used as inspiration and guidance in different phases of the design process.
    Original languageEnglish
    Title of host publicationDesign and Semantics of Form and Movement DeSForM 2015 Aesthetics of interaction: Dynamic, Multisensory, Wise, 13-17 October 2015, Milano, Italy
    EditorsL.L. Chen, T. Djajadiningrat, L. Feijs
    Place of Publications.l.
    Publishers.n.
    Pages57-65
    ISBN (Print)978-88-6493-031-2
    Publication statusPublished - 2015
    Event9th International Conference on Design and Semantics of Form and Movement (DeSForM 2015), October 13-17, 2015, Milan, Italy - Milan, Italy
    Duration: 13 Oct 201517 Oct 2015
    http://www.desform2015.polimi.it

    Conference

    Conference9th International Conference on Design and Semantics of Form and Movement (DeSForM 2015), October 13-17, 2015, Milan, Italy
    Abbreviated titleDeSForM2015
    CountryItaly
    CityMilan
    Period13/10/1517/10/15
    Internet address

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