Abstract
Data-driven business processes involve knowledge workers that process information to take decisions. Such processes have been modelled successfully using artifact-centric process models. Artifacts represent business entities about which the knowledge workers collect and process information. Since information retrieval costs time and money, the key goal is to retrieve only the pieces of information that are needed to make a well-informed decision. To aid knowledge workers in achieving this goal, this paper realizes decision support for declarative artifact-centric process models by showing how declarative artifact-centric process models can be translated into Markov Decision Processes (MDP). The approach is illustrated with an example from the field of financial services.
| Original language | English |
|---|---|
| Title of host publication | Business Process Management Forum - BPM Forum 2019, Proceedings |
| Editors | Thomas Hildebrandt, Boudewijn F. van Dongen, Maximilian Röglinger, Jan Mendling |
| Place of Publication | Cham |
| Publisher | Springer |
| Pages | 36-52 |
| Number of pages | 17 |
| ISBN (Print) | 9783030266424 |
| DOIs | |
| Publication status | Published - 2019 |
| Event | 17th International Conference on Business Process Management, BPM 2019 - Vienna, Austria Duration: 1 Sep 2019 → 6 Sep 2019 |
Publication series
| Name | Lecture Notes in Business Information Processing |
|---|---|
| Volume | 360 |
| ISSN (Print) | 1865-1348 |
| ISSN (Electronic) | 1865-1356 |
Conference
| Conference | 17th International Conference on Business Process Management, BPM 2019 |
|---|---|
| Country | Austria |
| City | Vienna |
| Period | 1/09/19 → 6/09/19 |
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Decision support for declarative artifact-centric process models. / Voorberg, Simon; Eshuis, Rik; van Jaarsveld, Willem; van Houtum, Geert Jan.
Business Process Management Forum - BPM Forum 2019, Proceedings. ed. / Thomas Hildebrandt; Boudewijn F. van Dongen; Maximilian Röglinger; Jan Mendling. Cham : Springer, 2019. p. 36-52 (Lecture Notes in Business Information Processing; Vol. 360).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review
TY - GEN
T1 - Decision support for declarative artifact-centric process models
AU - Voorberg, Simon
AU - Eshuis, Rik
AU - van Jaarsveld, Willem
AU - van Houtum, Geert Jan
PY - 2019
Y1 - 2019
N2 - Data-driven business processes involve knowledge workers that process information to take decisions. Such processes have been modelled successfully using artifact-centric process models. Artifacts represent business entities about which the knowledge workers collect and process information. Since information retrieval costs time and money, the key goal is to retrieve only the pieces of information that are needed to make a well-informed decision. To aid knowledge workers in achieving this goal, this paper realizes decision support for declarative artifact-centric process models by showing how declarative artifact-centric process models can be translated into Markov Decision Processes (MDP). The approach is illustrated with an example from the field of financial services.
AB - Data-driven business processes involve knowledge workers that process information to take decisions. Such processes have been modelled successfully using artifact-centric process models. Artifacts represent business entities about which the knowledge workers collect and process information. Since information retrieval costs time and money, the key goal is to retrieve only the pieces of information that are needed to make a well-informed decision. To aid knowledge workers in achieving this goal, this paper realizes decision support for declarative artifact-centric process models by showing how declarative artifact-centric process models can be translated into Markov Decision Processes (MDP). The approach is illustrated with an example from the field of financial services.
UR - http://www.scopus.com/inward/record.url?scp=85072889911&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-26643-1_3
DO - 10.1007/978-3-030-26643-1_3
M3 - Conference contribution
AN - SCOPUS:85072889911
SN - 9783030266424
T3 - Lecture Notes in Business Information Processing
SP - 36
EP - 52
BT - Business Process Management Forum - BPM Forum 2019, Proceedings
A2 - Hildebrandt, Thomas
A2 - van Dongen, Boudewijn F.
A2 - Röglinger, Maximilian
A2 - Mendling, Jan
PB - Springer
CY - Cham
ER -