Abstract
Data-driven business processes involve knowledge workers that process information to take decisions. Such processes have been modelled successfully using artifact-centric process models. Artifacts represent business entities about which the knowledge workers collect and process information. Since information retrieval costs time and money, the key goal is to retrieve only the pieces of information that are needed to make a well-informed decision. To aid knowledge workers in achieving this goal, this paper realizes decision support for declarative artifact-centric process models by showing how declarative artifact-centric process models can be translated into Markov Decision Processes (MDP). The approach is illustrated with an example from the field of financial services.
| Original language | English |
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| Title of host publication | Business Process Management Forum - BPM Forum 2019, Proceedings |
| Editors | Thomas Hildebrandt, Boudewijn F. van Dongen, Maximilian Röglinger, Jan Mendling |
| Place of Publication | Cham |
| Publisher | Springer |
| Pages | 36-52 |
| Number of pages | 17 |
| ISBN (Print) | 9783030266424 |
| DOIs | |
| Publication status | Published - 2019 |
| Event | 17th International Conference on Business Process Management (BPM 2019) - Austria, Vienna, Austria Duration: 1 Sep 2019 → 6 Sep 2019 Conference number: 2019 https://bpm2019.ai.wu.ac.at/ |
Publication series
| Name | Lecture Notes in Business Information Processing |
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| Volume | 360 |
| ISSN (Print) | 1865-1348 |
| ISSN (Electronic) | 1865-1356 |
Conference
| Conference | 17th International Conference on Business Process Management (BPM 2019) |
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| Abbreviated title | BPM2019 |
| Country | Austria |
| City | Vienna |
| Period | 1/09/19 → 6/09/19 |
| Internet address |