Decision support for declarative artifact-centric process models

Simon Voorberg; Rik Eshuis; Willem van Jaarsveld; Geert Jan van Houtum

doi:10.1007/978-3-030-26643-1_3

Decision support for declarative artifact-centric process models

Simon Voorberg, Rik Eshuis, Willem van Jaarsveld, Geert Jan van Houtum

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

8 Citations (Scopus)

8 Downloads (Pure)

Abstract

Data-driven business processes involve knowledge workers that process information to take decisions. Such processes have been modelled successfully using artifact-centric process models. Artifacts represent business entities about which the knowledge workers collect and process information. Since information retrieval costs time and money, the key goal is to retrieve only the pieces of information that are needed to make a well-informed decision. To aid knowledge workers in achieving this goal, this paper realizes decision support for declarative artifact-centric process models by showing how declarative artifact-centric process models can be translated into Markov Decision Processes (MDP). The approach is illustrated with an example from the field of financial services.

Original language	English
Title of host publication	Business Process Management Forum - BPM Forum 2019, Proceedings
Editors	Thomas Hildebrandt, Boudewijn F. van Dongen, Maximilian Röglinger, Jan Mendling
Place of Publication	Cham
Publisher	Springer
Pages	36-52
Number of pages	17
ISBN (Print)	9783030266424
DOIs	https://doi.org/10.1007/978-3-030-26643-1_3
Publication status	Published - 2019
Event	17th International Conference on Business Process Management (BPM 2019) - Austria, Vienna, Austria Duration: 1 Sept 2019 → 6 Sept 2019 Conference number: 17 https://bpm2019.ai.wu.ac.at/

Publication series

Name	Lecture Notes in Business Information Processing
Volume	360
ISSN (Print)	1865-1348
ISSN (Electronic)	1865-1356

Conference

Conference	17th International Conference on Business Process Management (BPM 2019)
Abbreviated title	BPM 2019
Country/Territory	Austria
City	Vienna
Period	1/09/19 → 6/09/19
Internet address	https://bpm2019.ai.wu.ac.at/

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10.1007/978-3-030-26643-1_3

Cite this

Voorberg, S., Eshuis, R., van Jaarsveld, W., & van Houtum, G. J. (2019). Decision support for declarative artifact-centric process models. In T. Hildebrandt, B. F. van Dongen, M. Röglinger, & J. Mendling (Eds.), Business Process Management Forum - BPM Forum 2019, Proceedings (pp. 36-52). (Lecture Notes in Business Information Processing; Vol. 360). Springer. https://doi.org/10.1007/978-3-030-26643-1_3

Voorberg, Simon ; Eshuis, Rik ; van Jaarsveld, Willem et al. / Decision support for declarative artifact-centric process models. Business Process Management Forum - BPM Forum 2019, Proceedings. editor / Thomas Hildebrandt ; Boudewijn F. van Dongen ; Maximilian Röglinger ; Jan Mendling. Cham : Springer, 2019. pp. 36-52 (Lecture Notes in Business Information Processing).

@inproceedings{7b0902445bc74c11b47f434783041936,

title = "Decision support for declarative artifact-centric process models",

abstract = "Data-driven business processes involve knowledge workers that process information to take decisions. Such processes have been modelled successfully using artifact-centric process models. Artifacts represent business entities about which the knowledge workers collect and process information. Since information retrieval costs time and money, the key goal is to retrieve only the pieces of information that are needed to make a well-informed decision. To aid knowledge workers in achieving this goal, this paper realizes decision support for declarative artifact-centric process models by showing how declarative artifact-centric process models can be translated into Markov Decision Processes (MDP). The approach is illustrated with an example from the field of financial services.",

author = "Simon Voorberg and Rik Eshuis and {van Jaarsveld}, Willem and {van Houtum}, {Geert Jan}",

year = "2019",

doi = "10.1007/978-3-030-26643-1_3",

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isbn = "9783030266424",

series = "Lecture Notes in Business Information Processing",

publisher = "Springer",

pages = "36--52",

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booktitle = "Business Process Management Forum - BPM Forum 2019, Proceedings",

address = "Germany",

note = "17th International Conference on Business Process Management (BPM 2019), BPM 2019 ; Conference date: 01-09-2019 Through 06-09-2019",

url = "https://bpm2019.ai.wu.ac.at/",

}

Voorberg, S, Eshuis, R , van Jaarsveld, W & van Houtum, GJ 2019, Decision support for declarative artifact-centric process models. in T Hildebrandt, BF van Dongen, M Röglinger & J Mendling (eds), Business Process Management Forum - BPM Forum 2019, Proceedings. Lecture Notes in Business Information Processing, vol. 360, Springer, Cham, pp. 36-52, 17th International Conference on Business Process Management (BPM 2019), Vienna, Austria, 1/09/19. https://doi.org/10.1007/978-3-030-26643-1_3

Decision support for declarative artifact-centric process models. / Voorberg, Simon; Eshuis, Rik ; van Jaarsveld, Willem et al.
Business Process Management Forum - BPM Forum 2019, Proceedings. ed. / Thomas Hildebrandt; Boudewijn F. van Dongen; Maximilian Röglinger; Jan Mendling. Cham: Springer, 2019. p. 36-52 (Lecture Notes in Business Information Processing; Vol. 360).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AB - Data-driven business processes involve knowledge workers that process information to take decisions. Such processes have been modelled successfully using artifact-centric process models. Artifacts represent business entities about which the knowledge workers collect and process information. Since information retrieval costs time and money, the key goal is to retrieve only the pieces of information that are needed to make a well-informed decision. To aid knowledge workers in achieving this goal, this paper realizes decision support for declarative artifact-centric process models by showing how declarative artifact-centric process models can be translated into Markov Decision Processes (MDP). The approach is illustrated with an example from the field of financial services.

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Decision support for declarative artifact-centric process models

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