Customer stewardship in service teams : a multilevel assessment

A. Jong, de, J.J.L. Schepers, J.C. Ruyter, de

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Original language	English
Title of host publication	17th Annual Frontiers in Service Conference, Washington, DC, USA
Publication status	Published - 2008
Event	conference; Frontiers in Service Conference; 2008-10-02; 2008-10-05 - Duration: 2 Oct 2008 → 5 Oct 2008

Conference	conference; Frontiers in Service Conference; 2008-10-02; 2008-10-05
Period	2/10/08 → 5/10/08
Other	Frontiers in Service Conference

Cite this

@inproceedings{c7a646135d274fda88207f03fe4f23bb,

title = "Customer stewardship in service teams : a multilevel assessment",

author = "{Jong, de}, A. and J.J.L. Schepers and {Ruyter, de}, J.C.",

year = "2008",

language = "English",

booktitle = "17th Annual Frontiers in Service Conference, Washington, DC, USA",

note = "conference; Frontiers in Service Conference; 2008-10-02; 2008-10-05 ; Conference date: 02-10-2008 Through 05-10-2008",

}

TY - GEN

T1 - Customer stewardship in service teams : a multilevel assessment

AU - Jong, de, A.

AU - Schepers, J.J.L.

AU - Ruyter, de, J.C.

PY - 2008

Y1 - 2008

M3 - Conference contribution

BT - 17th Annual Frontiers in Service Conference, Washington, DC, USA

T2 - conference; Frontiers in Service Conference; 2008-10-02; 2008-10-05

Y2 - 2 October 2008 through 5 October 2008

ER -