CUI@CSCW: Collaborating through Conversational User Interfaces

Martin Porcheron, Leigh Clark, Matt Jones, Heloisa Candello, Benjamin R. Cowan, Christine Murad, Jaisie Sin, Matthew P. Aylett, Minha Lee, Cosmin Munteanu, Joel E. Fischer, Philip R. Doyle, Jofish Kaye

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

This virtual workshop seeks to bring together the burgeoning communities centred on the design, development, application, and study of so-called Conversational User Interfaces (CUIs). CUIs are used in myriad contexts, from online support chatbots through to entertainment devices in the home. In this workshop, we will examine the challenges involved in transforming CUIs into everyday computing devices capable of supporting collaborative activities across space and time. Additionally, this workshop seeks to establish a cohesive CUI community and research agenda within CSCW. We will examine the roles in which CSCW research can contribute insights into understanding how CUIs are or can be used in a variety of settings, from public to private, and how they can be brought into a potentially unlimited number of tasks. This proposed workshop will bring together researchers from academia and practitioners from industry to survey the state-of-the-art in terms of CUI design, use, and understanding, and will map new areas for work including addressing the technical, social, and ethical challenges that lay ahead. By bringing together existing researchers and new ideas in this space, we intend to foster a strong community and enable potential future collaborations.

Original languageEnglish
Title of host publicationCSCW 2020 Companion - Conference Companion Publication of the 2020 Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery, Inc
Pages483-492
Number of pages10
ISBN (Electronic)9781450380591
DOIs
Publication statusPublished - 17 Oct 2020
Event3rd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2020 - Virtual, Online, United States
Duration: 17 Oct 202021 Oct 2020

Conference

Conference3rd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2020
CountryUnited States
CityVirtual, Online
Period17/10/2021/10/20

Keywords

  • Accessibility
  • Collaboration
  • Cscw
  • Cuis
  • Group work
  • Social interaction
  • Voice interfaces
  • Vuis

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