CUI@CHI: Inclusive Design of CUIs Across Modalities and Mobilities

Jaisie Sin, Heloisa Candello, Leigh Clark, Benjamin R. Cowan, Minha Lee, Cosmin Munteanu, Martin Porcheron, Sarah Theres Völkel, Stacy Branham, Robin N. Brewer, Ana Paula Chaves, Razan Jaber, Amanda Lazar

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2 Citations (Scopus)

Abstract

Conversational user interfaces (CUIs) are often advertised to be accessible and easy-to-use, yet it is still not known how to make them fully inclusive and acceptable for all of their potential users, especially for those who may stand to benefit the most from CUIs. This workshop is the latest installment of a workshop series on conversational user interfaces [15, 20] and will bring together scholars, practitioners, and researchers to discuss the state of CUI design for marginalized and vulnerable populations, how inclusive design is considered (or neglected) in current CUI design practice, and how to move forward when it comes to designing CUIs for inclusion and diversity. Our aim is to spark vigorous and interesting discussions from multiple perspectives on issues related to inclusive design, marginalization, and the benefits and harms of CUIs. We aim for this workshop to serve as a platform on which to build a community and determine future directions to tackle important topics of inclusivity and equity in CUI design.

Original languageEnglish
Title of host publicationCHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery, Inc
ISBN (Electronic)9781450394222
DOIs
Publication statusPublished - 19 Apr 2023
Event2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany
Duration: 23 Apr 202328 Apr 2023
https://chi2023.acm.org

Conference

Conference2023 CHI Conference on Human Factors in Computing Systems, CHI 2023
Abbreviated titleCHI 2023
Country/TerritoryGermany
CityHamburg
Period23/04/2328/04/23
Internet address

Bibliographical note

Publisher Copyright:
© 2023 Owner/Author.

Funding

This work is in part funded by Science Foundation Ireland ADAPT Research Centre under Grant 13/RC/2106 P2.

FundersFunder number
Science Foundation Ireland - SFI13/RC/2106 P2

    Keywords

    • conversational user interface
    • CUI
    • digital design marginalization
    • inclusive design
    • intelligent personal assistants
    • speech interface
    • voice user interface

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