Crowdsourcing user and design research

J.V. Khan, G.S. Dhillon, M.C. Piso, K.J. Schelle

    Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

    4 Citations (Scopus)
    8 Downloads (Pure)


    Crowdsourcing can be defined as a task, which is usually performed by an employee, that is given out as an open call to a crowd of users to be completed. Although crowdsourcing has been growing in recent years, its application to design research and education has only scratched the surface of its potential. In this chapter we first introduce the different types of crowdsourcing. Then, following the typical design cycle we present examples from literature and cases from an educational setting of how crowdsourcing can support designers. Based on these examples we provide a list of tips for utilizing crowdsourcing for design and user research activities.
    Original languageEnglish
    Title of host publicationCollaboration in creative design
    EditorsP. Markopoulos, J.B. Martens, J. Malins, K. Coninx, A. Liapis
    Place of PublicationBern
    Number of pages28
    ISBN (Electronic)978-3-319-29155-0
    ISBN (Print)978-3-319-29153-6
    Publication statusPublished - 12 May 2016


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