Critical success factors in ERP projects: case studies in two industrial organizations in the Netherlands

Jos J.M. Trienekens, Wouter Kuijpers, Ruud Hendriks

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1 Citation (Scopus)

Abstract

Over the past decade many organizations are increasingly concerned with the implementation of Enterprise Resource Planning (ERP) systems. Implementation can be considered to be a process of organizational change influenced by different factors of type organizational, technological and human. This paper reports on critical success factors (CSFs) in two actual ERP implementation projects in industry. Critical success factors are being recognized and used in these projects and serve as a reference base for monitoring and controling the implementation projects. The paper identifies both (dis)advantages of CSFs and shortcomings of ERP implementation project management.

Original languageEnglish
Title of host publicationICEIS 2005 - Proceedings of the 7th International Conference on Enterprise Information Systems
Place of PublicationSetubal
PublisherINSTICC Press
Pages84-91
Number of pages8
ISBN (Print)972-8865-19-8
DOIs
Publication statusPublished - 1 Dec 2005
Event7th International Conference on Enterprise Information Systems, ICEIS 2005 - Miami, FL, United States
Duration: 25 May 200528 May 2005

Conference

Conference7th International Conference on Enterprise Information Systems, ICEIS 2005
CountryUnited States
CityMiami, FL
Period25/05/0528/05/05

Keywords

  • Case studies
  • ERP system implementation
  • Success factors

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