Cost-informed operational process support

M.T. Wynn; H.A. Reijers; M. Adams; C. Ouyang; A.H.M. Hofstede, ter; W.M.P. Aalst, van der; M. Rosemann; Z. Hoque

doi:10.1007/978-3-642-41924-9_16

Cost-informed operational process support

M.T. Wynn, H.A. Reijers, M. Adams, C. Ouyang, A.H.M. Hofstede, ter, W.M.P. Aalst, van der, M. Rosemann, Z. Hoque

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic

7 Citations (Scopus)

1 Downloads (Pure)

Abstract

The ability to steer business operations in alignment with the true origins of costs, and to be informed about this on a real-time basis, allows businesses to increase profitability. In most organisations however, high-level cost-based managerial decisions are still being made separately from process-related operational decisions. In this paper, we describe how process-related decisions at the operational level can be guided by cost considerations and how these cost-informed decision rules can be supported by a workflow management system. The paper presents the conceptual framework together with data requirements and technical challenges that need to be addressed to realise cost-informed workflow execution. The feasibility of our approach is demonstrated using a prototype implementation in the YAWL workflow environment.

Original language	English
Title of host publication	Conceptual Modeling (32nd International Conference, ER 2013, Hong Kong, November 11-13, 2013. Proceedings)
Editors	W. Ng, V.C. Storey, J. Trujillo
Place of Publication	Berlin
Publisher	Springer
Pages	174-181
ISBN (Print)	978-3-642-41923-2
DOIs	https://doi.org/10.1007/978-3-642-41924-9_16
Publication status	Published - 2013
Event	32nd International Conference on Conceptual Modeling, ER 2013 - Hong Kong, Hong Kong Duration: 11 Nov 2013 → 13 Nov 2013 Conference number: 32

Publication series

Name	Lecture Notes in Computer Science
Volume	8217

Conference

Conference	32nd International Conference on Conceptual Modeling, ER 2013
Abbreviated title	ER 2013
Country/Territory	Hong Kong
City	Hong Kong
Period	11/11/13 → 13/11/13

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10.1007/978-3-642-41924-9_16

Cite this

Wynn, M. T., Reijers, H. A., Adams, M., Ouyang, C., Hofstede, ter, A. H. M., Aalst, van der, W. M. P., Rosemann, M., & Hoque, Z. (2013). Cost-informed operational process support. In W. Ng, V. C. Storey, & J. Trujillo (Eds.), Conceptual Modeling (32nd International Conference, ER 2013, Hong Kong, November 11-13, 2013. Proceedings) (pp. 174-181). (Lecture Notes in Computer Science; Vol. 8217). Springer. https://doi.org/10.1007/978-3-642-41924-9_16

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author = "M.T. Wynn and H.A. Reijers and M. Adams and C. Ouyang and {Hofstede, ter}, A.H.M. and {Aalst, van der}, W.M.P. and M. Rosemann and Z. Hoque",

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note = "32nd International Conference on Conceptual Modeling, ER 2013, ER 2013 ; Conference date: 11-11-2013 Through 13-11-2013",

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Wynn, MT, Reijers, HA, Adams, M, Ouyang, C, Hofstede, ter, AHM, Aalst, van der, WMP, Rosemann, M & Hoque, Z 2013, Cost-informed operational process support. in W Ng, VC Storey & J Trujillo (eds), Conceptual Modeling (32nd International Conference, ER 2013, Hong Kong, November 11-13, 2013. Proceedings). Lecture Notes in Computer Science, vol. 8217, Springer, Berlin, pp. 174-181, 32nd International Conference on Conceptual Modeling, ER 2013, Hong Kong, Hong Kong, 11/11/13. https://doi.org/10.1007/978-3-642-41924-9_16

Cost-informed operational process support. / Wynn, M.T.; Reijers, H.A.; Adams, M. et al.
Conceptual Modeling (32nd International Conference, ER 2013, Hong Kong, November 11-13, 2013. Proceedings). ed. / W. Ng; V.C. Storey; J. Trujillo. Berlin: Springer, 2013. p. 174-181 (Lecture Notes in Computer Science; Vol. 8217).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic

TY - CHAP

T1 - Cost-informed operational process support

AU - Wynn, M.T.

AU - Reijers, H.A.

AU - Adams, M.

AU - Ouyang, C.

AU - Hofstede, ter, A.H.M.

AU - Aalst, van der, W.M.P.

AU - Rosemann, M.

AU - Hoque, Z.

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PY - 2013

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AB - The ability to steer business operations in alignment with the true origins of costs, and to be informed about this on a real-time basis, allows businesses to increase profitability. In most organisations however, high-level cost-based managerial decisions are still being made separately from process-related operational decisions. In this paper, we describe how process-related decisions at the operational level can be guided by cost considerations and how these cost-informed decision rules can be supported by a workflow management system. The paper presents the conceptual framework together with data requirements and technical challenges that need to be addressed to realise cost-informed workflow execution. The feasibility of our approach is demonstrated using a prototype implementation in the YAWL workflow environment.

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Wynn MT, Reijers HA, Adams M, Ouyang C, Hofstede, ter AHM, Aalst, van der WMP et al. Cost-informed operational process support. In Ng W, Storey VC, Trujillo J, editors, Conceptual Modeling (32nd International Conference, ER 2013, Hong Kong, November 11-13, 2013. Proceedings). Berlin: Springer. 2013. p. 174-181. (Lecture Notes in Computer Science). doi: 10.1007/978-3-642-41924-9_16

Cost-informed operational process support

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