Cost-informed operational process support

M.T. Wynn, H.A. Reijers, M. Adams, C. Ouyang, A.H.M. Hofstede, ter, W.M.P. Aalst, van der, M. Rosemann, Z. Hoque

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

6 Citations (Scopus)
1 Downloads (Pure)


The ability to steer business operations in alignment with the true origins of costs, and to be informed about this on a real-time basis, allows businesses to increase profitability. In most organisations however, high-level cost-based managerial decisions are still being made separately from process-related operational decisions. In this paper, we describe how process-related decisions at the operational level can be guided by cost considerations and how these cost-informed decision rules can be supported by a workflow management system. The paper presents the conceptual framework together with data requirements and technical challenges that need to be addressed to realise cost-informed workflow execution. The feasibility of our approach is demonstrated using a prototype implementation in the YAWL workflow environment.
Original languageEnglish
Title of host publicationConceptual Modeling (32nd International Conference, ER 2013, Hong Kong, November 11-13, 2013. Proceedings)
EditorsW. Ng, V.C. Storey, J. Trujillo
Place of PublicationBerlin
ISBN (Print)978-3-642-41923-2
Publication statusPublished - 2013
Eventconference; 32nd International Conference on Conceptual Modeling; 2013-11-11; 2013-11-13 -
Duration: 11 Nov 201313 Nov 2013

Publication series

NameLecture Notes in Computer Science


Conferenceconference; 32nd International Conference on Conceptual Modeling; 2013-11-11; 2013-11-13
Other32nd International Conference on Conceptual Modeling


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