The ability to steer business operations in alignment with the true origins of costs, and to be informed about this on a real-time basis, allows businesses to increase profitability. In most organisations however, high-level cost-based managerial decisions are still being made separately from process-related operational decisions. In this paper, we describe how process-related decisions at the operational level can be guided by cost considerations and how these cost-informed decision rules can be supported by a workflow management system. The paper presents the conceptual framework together with data requirements and technical challenges that need to be addressed to realise cost-informed workflow execution. The feasibility of our approach is demonstrated using a prototype implementation in the YAWL workflow environment.
|Name||Lecture Notes in Computer Science|
|Conference||conference; 32nd International Conference on Conceptual Modeling; 2013-11-11; 2013-11-13|
|Period||11/11/13 → 13/11/13|
|Other||32nd International Conference on Conceptual Modeling|