TY - BOOK
T1 - Cost-informed operational process support
AU - Wynn, M.T.
AU - Reijers, H.A.
AU - Adams, M.
AU - Ouyang, C.
AU - Hofstede, ter, A.H.M.
AU - Aalst, van der, W.M.P.
AU - Rosemann, M.
AU - Hoque, Z.
PY - 2013
Y1 - 2013
N2 - The ability to steer business operations in alignment with the true origins of costs, and to be informed about this on a real-time basis, allows businesses to increase profitability. In most organisations however, high-level cost-based managerial decisions are still being made separately from process-related operational decisions. In this paper, we describe how process-related decisions at the operational level can be guided by cost considerations and how these cost-informed decision rules can be supported by a workflow management system. The paper presents the conceptual framework together with data requirements and technical challenges that need to be addressed to realise cost-informed workflow execution. The feasibility of our approach is demonstrated using a prototype implementation in the YAWL workflow environment.
Keywords: Cost-Informed Process Enactment, Business Process Management, Workflow Management, Process Modelling, Prototype
AB - The ability to steer business operations in alignment with the true origins of costs, and to be informed about this on a real-time basis, allows businesses to increase profitability. In most organisations however, high-level cost-based managerial decisions are still being made separately from process-related operational decisions. In this paper, we describe how process-related decisions at the operational level can be guided by cost considerations and how these cost-informed decision rules can be supported by a workflow management system. The paper presents the conceptual framework together with data requirements and technical challenges that need to be addressed to realise cost-informed workflow execution. The feasibility of our approach is demonstrated using a prototype implementation in the YAWL workflow environment.
Keywords: Cost-Informed Process Enactment, Business Process Management, Workflow Management, Process Modelling, Prototype
M3 - Report
T3 - BPM reports
BT - Cost-informed operational process support
PB - BPMcenter. org
ER -