Consumers’ strategic anticipation of congestion in capacity-constrained services

Q. Han, B.G.C. Dellaert, W.F. Raaij, van, H.J.P. Timmermans

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Original languageEnglish
Title of host publicationProceedings INFORMS Marketing Science Conference, Atlanta.
Publication statusPublished - 2005

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