@inproceedings{d0d1a17327f647caa6a3d66e261a5c7a,
title = "Consumers' strategic anticipation of congestion in capacity-constrained services",
author = "Q. Han and H.J.P. Timmermans and B.G.C. Dellaert and {Raaij, van}, W.F.",
year = "2007",
language = "English",
booktitle = "Proceedings INFORMS Marketing Science Conference, Atlanta",
note = "conference; INFORMS, Marketing Science Conference 2007, Lee Kong Chian School of Business at Singapore Management; 2007-06-28; 2007-06-30 ; Conference date: 28-06-2007 Through 30-06-2007",
}