Consumer-defined service quality in moderately-priced restaurants: a cross-cultural study

D. Perkins, J.C. Ruyter, de, M.G.M. Wetzels

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

Original languageEnglish
Title of host publicationProceedings of Workshop on Quality Management in Services IV, 12-13 May 1994, Marne-la-Vallée, France
Place of PublicationMarne-la-Vallée, France
Publication statusPublished - 1994

Cite this