Consumer-defined service quality in moderately-priced restaurants: a cross-cultural study

D. Perkins, J.C. Ruyter, de, M.G.M. Wetzels

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

Original languageEnglish
Title of host publicationProceedings of Workshop on Quality Management in Services IV, 12-13 May 1994, Marne-la-Vallée, France
Place of PublicationMarne-la-Vallée, France
Publication statusPublished - 1994

Cite this

Perkins, D., Ruyter, de, J. C., & Wetzels, M. G. M. (1994). Consumer-defined service quality in moderately-priced restaurants: a cross-cultural study. In Proceedings of Workshop on Quality Management in Services IV, 12-13 May 1994, Marne-la-Vallée, France Marne-la-Vallée, France.
Perkins, D. ; Ruyter, de, J.C. ; Wetzels, M.G.M. / Consumer-defined service quality in moderately-priced restaurants: a cross-cultural study. Proceedings of Workshop on Quality Management in Services IV, 12-13 May 1994, Marne-la-Vallée, France. Marne-la-Vallée, France, 1994.
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booktitle = "Proceedings of Workshop on Quality Management in Services IV, 12-13 May 1994, Marne-la-Vall{\'e}e, France",

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Perkins, D, Ruyter, de, JC & Wetzels, MGM 1994, Consumer-defined service quality in moderately-priced restaurants: a cross-cultural study. in Proceedings of Workshop on Quality Management in Services IV, 12-13 May 1994, Marne-la-Vallée, France. Marne-la-Vallée, France.

Consumer-defined service quality in moderately-priced restaurants: a cross-cultural study. / Perkins, D.; Ruyter, de, J.C.; Wetzels, M.G.M.

Proceedings of Workshop on Quality Management in Services IV, 12-13 May 1994, Marne-la-Vallée, France. Marne-la-Vallée, France, 1994.

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

TY - GEN

T1 - Consumer-defined service quality in moderately-priced restaurants: a cross-cultural study

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AU - Ruyter, de, J.C.

AU - Wetzels, M.G.M.

PY - 1994

Y1 - 1994

M3 - Conference contribution

BT - Proceedings of Workshop on Quality Management in Services IV, 12-13 May 1994, Marne-la-Vallée, France

CY - Marne-la-Vallée, France

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Perkins D, Ruyter, de JC, Wetzels MGM. Consumer-defined service quality in moderately-priced restaurants: a cross-cultural study. In Proceedings of Workshop on Quality Management in Services IV, 12-13 May 1994, Marne-la-Vallée, France. Marne-la-Vallée, France. 1994