Consonance between economic and IT services : finding the balance between conflicting requirements

M. Razavian, J. Gordijn

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

3 Citations (Scopus)

Abstract

[Context and motivation] Service Orientation has been heralded as the solution for seamless alignment of the business and IT. [Question/problem] Alignment, however, remains far from being resolved. [Principal ideas/results] While alignment research typically concentrates on mapping the counterpart elements, this paper provides a case for what we coin consonance—the mutual adjustment of conflicting requirements between business and IT perspectives. In previous work, we have identified inherent discrepancies between the requirements of the business- and IT perspectives. [Contribution] In this paper, to better understand such discrepancies and the kind of support needed for their consonance, we have carried out a real-world example in the music industry. Moreover, we study consonance in a networked setting; both in terms of a business network of enterprises, and in terms of a cross-organizational IT network. The use of the consonance approach in this example reveals important lessons learned.
Original languageEnglish
Title of host publicationRequirements Engineering: Foundation for Software Quality
Subtitle of host publication21st International Working Conference, REFSQ 2015, Essen, Germany, March 23-26, 2015. Proceedings
EditorsS. Fricker, K. Schneider
Place of PublicationBerlin
PublisherSpringer
Pages148-163
DOIs
Publication statusPublished - 2015
Event21st International Working Conference Requirements Engineering: Foundation for Software Quality (REFSQ 2015), March 23-26, 2015, Essen, Germany - Essen, Germany
Duration: 23 Mar 201526 Mar 2015

Publication series

NameLecture Notes in Computer Science
Volume9013
ISSN (Print)0302-9743

Conference

Conference21st International Working Conference Requirements Engineering: Foundation for Software Quality (REFSQ 2015), March 23-26, 2015, Essen, Germany
Abbreviated titleREFSQ 2015
CountryGermany
CityEssen
Period23/03/1526/03/15

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