Considerations on explainable AI and users’ mental models

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

1154 Downloads (Pure)

Abstract

As the aim of explaining is understanding, XAI is successful when the user has a good understanding of the AI system. This paper shows, using theories from the social sciences and HCI, that appropriately capturing and accounting for the user’s mental model while explaining is key to successful XAI.
Original languageEnglish
Title of host publicationWhere is the Human? Bridging the Gap Between AI and HCI
Subtitle of host publicationWorkshop at CHI'19, May 4-9, 2019, Glasgow, Scotland UK.
Place of PublicationNew York, NY, USA
PublisherAssociation for Computing Machinery, Inc
Number of pages5
Publication statusPublished - 4 May 2019
EventCHI 2019 Workshop: Where is the Human? Bridging the Gap Between AI and HCI - Glasgow, United Kingdom
Duration: 4 May 20194 May 2019

Workshop

WorkshopCHI 2019 Workshop
Country/TerritoryUnited Kingdom
CityGlasgow
Period4/05/194/05/19

Fingerprint

Dive into the research topics of 'Considerations on explainable AI and users’ mental models'. Together they form a unique fingerprint.

Cite this