Abstract
As the aim of explaining is understanding, XAI is successful when the user has a good understanding of the AI system. This paper shows, using theories from the social sciences and HCI, that appropriately capturing and accounting for the user’s mental model while explaining is key to successful XAI.
Original language | English |
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Title of host publication | Where is the Human? Bridging the Gap Between AI and HCI |
Subtitle of host publication | Workshop at CHI'19, May 4-9, 2019, Glasgow, Scotland UK. |
Place of Publication | New York, NY, USA |
Publisher | Association for Computing Machinery, Inc |
Number of pages | 5 |
Publication status | Published - 4 May 2019 |
Event | CHI 2019 Workshop: Where is the Human? Bridging the Gap Between AI and HCI - Glasgow, United Kingdom Duration: 4 May 2019 → 4 May 2019 |
Workshop
Workshop | CHI 2019 Workshop |
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Country/Territory | United Kingdom |
City | Glasgow |
Period | 4/05/19 → 4/05/19 |