Conflict in workgroups

K.A. Jehn, S. Rispens

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Abstract

The original research on conflict in organizations suggested that conflict was a negative force, but some of the early theorizing also suggested some positive effects (e.g., idea generation, constructive criticism, creativity). A resurgence of research on workgroup conflict in the past 15 years indicates that conflict can be beneficial for workgroups under certain conditions, but the debate is ongoing. We propose that the emerging new perspectives on conflict (e.g., conflict asymmetry, proportional conflict; functional relational conflict aspects) will enable future research to provide a clearer picture of the benefits and detriments of workgroup conflict.
Original languageEnglish
Title of host publicationThe Sage handbook of organizational behavior, Vol. 1: Micro approaches
EditorsJ. Barlings, C.L. Cooper
Place of PublicationThousand Oakes (CA)
PublisherSAGE Publications Ltd
Pages262-276
ISBN (Print)978-1-4129-2385-9
Publication statusPublished - 2009

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    Jehn, K. A., & Rispens, S. (2009). Conflict in workgroups. In J. Barlings, & C. L. Cooper (Eds.), The Sage handbook of organizational behavior, Vol. 1: Micro approaches (pp. 262-276). SAGE Publications Ltd.