Complexity impact factors on the integration process of ERP and non ERP systems : a basis for an evaluation instrument

G. Janssens, M. Hoeijenbos, R.J. Kusters

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

2 Citations (Scopus)
3 Downloads (Pure)


This study shows an expert confirmed initial list of factors which influence the complexity of the integration process of ERP systems and non ERP systems. After a thorough search for complexity factors in scientific literature, a survey amongst 8 experts in a leading European long special steel products company, which was recently composed out of independent international companies, was conducted. The participants confirmed the retrieved list from literature, consisting of 5 quantitative and 21 qualitative factors. The participants added one extra qualitative factor and scored the importance of all factors. Three quantitative factors, i.e. a technology, a business and a project factor, scored highest. When dealing with integration issues, this initial list of factors can provide awareness for organizations to support activities such as planning, control and risk management.
Original languageEnglish
Title of host publication6th international conference on software and data technologies
EditorsM.J.E. Cuaresma, B. Shishkov, J. Cordeiro
Place of PublicationSevilla
PublisherSCITEPRESS-Science and Technology Publications, Lda.
ISBN (Print)978-989-8425-76-8
Publication statusPublished - 2011
Eventconference; ICSOFT 2011 -
Duration: 1 Jan 2011 → …


Conferenceconference; ICSOFT 2011
Period1/01/11 → …
OtherICSOFT 2011


Dive into the research topics of 'Complexity impact factors on the integration process of ERP and non ERP systems : a basis for an evaluation instrument'. Together they form a unique fingerprint.

Cite this