Commitment in service relationships: an empirical test of its antecedents and consequences

M. Birgelen, van, M.G.M. Wetzels, J.C. Ruyter, de

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

Original languageEnglish
Title of host publicationProceedings of the European Marketing Academy Conference, Warwick Business School, 20-23 May 1997
Place of PublicationWarwick, UK
PublisherWarwick Business School
Publication statusPublished - 1997

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