Commitment in service relationships: an empirical test of its antecedents and consequences

M. Birgelen, van, M.G.M. Wetzels, J.C. Ruyter, de

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

Original language	English
Title of host publication	Proceedings of the European Marketing Academy Conference, Warwick Business School, 20-23 May 1997
Place of Publication	Warwick, UK
Publisher	Warwick Business School
Pages	1255-1271
Volume	3
Publication status	Published - 1997

Cite this

@inproceedings{f265fe6c702c43f1be985ea8cbd8ed9d,

title = "Commitment in service relationships: an empirical test of its antecedents and consequences",

author = "{Birgelen, van}, M. and M.G.M. Wetzels and {Ruyter, de}, J.C.",

year = "1997",

language = "English",

volume = "3",

pages = "1255--1271",

booktitle = "Proceedings of the European Marketing Academy Conference, Warwick Business School, 20-23 May 1997",

publisher = "Warwick Business School",

}

Commitment in service relationships: an empirical test of its antecedents and consequences. / Birgelen, van, M.; Wetzels, M.G.M.; Ruyter, de, J.C.
Proceedings of the European Marketing Academy Conference, Warwick Business School, 20-23 May 1997. Vol. 3 Warwick, UK: Warwick Business School, 1997. p. 1255-1271.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

TY - GEN

T1 - Commitment in service relationships: an empirical test of its antecedents and consequences

AU - Birgelen, van, M.

AU - Wetzels, M.G.M.

AU - Ruyter, de, J.C.

PY - 1997

Y1 - 1997

M3 - Conference contribution

VL - 3

SP - 1255

EP - 1271

BT - Proceedings of the European Marketing Academy Conference, Warwick Business School, 20-23 May 1997

PB - Warwick Business School

CY - Warwick, UK

ER -