Cognitive style and business process model understanding

O. Türetken; I.T.P. Vanderfeesten; J. Claes

doi:10.1007/978-3-319-60048-2_7

Cognitive style and business process model understanding

O. Türetken, I.T.P. Vanderfeesten, J. Claes

Information Systems IE&IS

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

12 Citations (Scopus)

730 Downloads (Pure)

Abstract

Several factors influence the level of business process model understanding. In this paper, we investigate two personal factors that potentially relate to this level: a reader’s cognitive style and theoretical knowledge on business process (BP) modeling. An experiment with 183 graduate students was conducted to explore their differences in cognitive styles using Cognitive Style Index (CSI) and how these relate to their scores in process model understandability. We used two real-life BPMN collaboration diagrams as our process models in our experiment. The results indicate a significant difference between intuitive and analytic students with respect to the level of BP model understandability. The relation between students’ theoretical BP modeling and notation competency, and their level of model understanding is also found significant.

Original language	English
Title of host publication	Advanced Information Systems Engineering Workshops - CAiSE 2017 International Workshops, Proceedings
Subtitle of host publication	Advanced Information Systems Engineering Workshops (CAiSE 2017), 12-16 June 2017, Essen, Germany. Lecture Notes in Business Information Processing
Editors	Andreas Metzger, Anne Persson
Place of Publication	Dordrecht
Publisher	Springer
Pages	72-84
Number of pages	13
ISBN (Print)	9783319600475
DOIs	https://doi.org/10.1007/978-3-319-60048-2_7
Publication status	Published - Jun 2017
Event	29th International Conference on Advanced Information Systems Engineering, CAiSE 2017 - Essen, Essen, Germany Duration: 12 Jun 2017 → 16 Jun 2017 Conference number: 29 http://caise2017.paluno.de/welcome/

Publication series

Name	Lecture Notes in Business Information Processing
Volume	286
ISSN (Print)	1865-1348

Conference

Conference	29th International Conference on Advanced Information Systems Engineering, CAiSE 2017
Abbreviated title	CAiSE 2017
Country/Territory	Germany
City	Essen
Period	12/06/17 → 16/06/17
Internet address	http://caise2017.paluno.de/welcome/

Keywords

Business process modeling
Cognitive style
Cognitive style index (CSI)
Model understandability
Process model comprehension
Theoretical business process modeling knowledge

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10.1007/978-3-319-60048-2_7

Authors versionFinal author version , 1.54 MB

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Türetken, O., Vanderfeesten, I. T. P., & Claes, J. (2017). Cognitive style and business process model understanding. In A. Metzger, & A. Persson (Eds.), Advanced Information Systems Engineering Workshops - CAiSE 2017 International Workshops, Proceedings: Advanced Information Systems Engineering Workshops (CAiSE 2017), 12-16 June 2017, Essen, Germany. Lecture Notes in Business Information Processing (pp. 72-84). (Lecture Notes in Business Information Processing; Vol. 286). Springer. https://doi.org/10.1007/978-3-319-60048-2_7

Türetken, O. ; Vanderfeesten, I.T.P. ; Claes, J. / Cognitive style and business process model understanding. Advanced Information Systems Engineering Workshops - CAiSE 2017 International Workshops, Proceedings: Advanced Information Systems Engineering Workshops (CAiSE 2017), 12-16 June 2017, Essen, Germany. Lecture Notes in Business Information Processing. editor / Andreas Metzger ; Anne Persson. Dordrecht : Springer, 2017. pp. 72-84 (Lecture Notes in Business Information Processing).

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title = "Cognitive style and business process model understanding",

abstract = "Several factors influence the level of business process model understanding. In this paper, we investigate two personal factors that potentially relate to this level: a reader{\textquoteright}s cognitive style and theoretical knowledge on business process (BP) modeling. An experiment with 183 graduate students was conducted to explore their differences in cognitive styles using Cognitive Style Index (CSI) and how these relate to their scores in process model understandability. We used two real-life BPMN collaboration diagrams as our process models in our experiment. The results indicate a significant difference between intuitive and analytic students with respect to the level of BP model understandability. The relation between students{\textquoteright} theoretical BP modeling and notation competency, and their level of model understanding is also found significant.",

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Türetken, O, Vanderfeesten, ITP & Claes, J 2017, Cognitive style and business process model understanding. in A Metzger & A Persson (eds), Advanced Information Systems Engineering Workshops - CAiSE 2017 International Workshops, Proceedings: Advanced Information Systems Engineering Workshops (CAiSE 2017), 12-16 June 2017, Essen, Germany. Lecture Notes in Business Information Processing. Lecture Notes in Business Information Processing, vol. 286, Springer, Dordrecht, pp. 72-84, 29th International Conference on Advanced Information Systems Engineering, CAiSE 2017, Essen, Germany, 12/06/17. https://doi.org/10.1007/978-3-319-60048-2_7

Cognitive style and business process model understanding. / Türetken, O.; Vanderfeesten, I.T.P.; Claes, J.
Advanced Information Systems Engineering Workshops - CAiSE 2017 International Workshops, Proceedings: Advanced Information Systems Engineering Workshops (CAiSE 2017), 12-16 June 2017, Essen, Germany. Lecture Notes in Business Information Processing. ed. / Andreas Metzger; Anne Persson. Dordrecht: Springer, 2017. p. 72-84 (Lecture Notes in Business Information Processing; Vol. 286).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Türetken O, Vanderfeesten ITP, Claes J. Cognitive style and business process model understanding. In Metzger A, Persson A, editors, Advanced Information Systems Engineering Workshops - CAiSE 2017 International Workshops, Proceedings: Advanced Information Systems Engineering Workshops (CAiSE 2017), 12-16 June 2017, Essen, Germany. Lecture Notes in Business Information Processing. Dordrecht: Springer. 2017. p. 72-84. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-319-60048-2_7

Cognitive style and business process model understanding

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Keywords

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