CoasterChat: Exploring Digital Communication between People with Early Stage Dementia and Family Members Embedded in a Daily Routine

Sabeth H. Diks; T.H.C. Muyrers; Tzu-Jou Huang; Guangyu Chen; Myrte Thoolen; Rens G.A. Brankaert

doi:10.1145/3411763.3451635

CoasterChat: Exploring Digital Communication between People with Early Stage Dementia and Family Members Embedded in a Daily Routine

Sabeth H. Diks, T.H.C. Muyrers, Tzu-Jou Huang, Guangyu Chen, Myrte Thoolen, Rens G.A. Brankaert

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

2 Citations (Scopus)

Abstract

People with dementia living at home experience difficulties in participating in social interactions, while staying in contact with family adds quality to their lived experience. Initiating communication can be challenging for family, since there is a natural disparity between their life patterns and those of people with dementia. In this paper, we present CoasterChat, an exploration in design that embeds asynchronous digital communication in a daily coffee routine to support social sharing between people with early stage dementia and their family. In this preliminary study, the aim is to explore suitable interaction design that provides an opportunity for technology to be embedded in existing individual routines. Initial results show the importance of personalization in digital guidance. Benefit for family who engage in the interaction lies in the flexibility and accessibility of asynchronous communication. Finally, we discuss that these routines enhance social relationships which demonstrates the opportunities of creating a meaningful interaction between people with dementia and family members.

Original language	English
Title of host publication	Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, CHI EA 2021
Subtitle of host publication	Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems
Publisher	Association for Computing Machinery, Inc
Pages	1-7
Number of pages	7
ISBN (Electronic)	978-1-4503-8095-9
DOIs	https://doi.org/10.1145/3411763.3451635
Publication status	Published - 8 May 2021
Event	2021 CHI Conference on Human Factors in Computing Systems, CHI 2021 - Virtual, Online, Yokohama, Japan Duration: 8 May 2021 → 13 May 2021 https://chi2021.acm.org/

Conference

Conference	2021 CHI Conference on Human Factors in Computing Systems, CHI 2021
Abbreviated title	CHI 2021
Country/Territory	Japan
City	Yokohama
Period	8/05/21 → 13/05/21
Other	"Making Waves, Combining Strengths"
Internet address	https://chi2021.acm.org/

Keywords

daily routine
dementia
digital communication
empowerment
experience-centered design
social sharing
suitable interaction design
synchronous interaction

Access to Document

10.1145/3411763.3451635

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Diks, S. H., Muyrers, T. H. C., Huang, T-J., Chen, G., Thoolen, M., & Brankaert, R. G. A. (2021). CoasterChat: Exploring Digital Communication between People with Early Stage Dementia and Family Members Embedded in a Daily Routine. In Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, CHI EA 2021: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems (pp. 1-7). [402] Association for Computing Machinery, Inc. https://doi.org/10.1145/3411763.3451635

Diks, Sabeth H. ; Muyrers, T.H.C. ; Huang, Tzu-Jou ; Chen, Guangyu ; Thoolen, Myrte ; Brankaert, Rens G.A. / CoasterChat : Exploring Digital Communication between People with Early Stage Dementia and Family Members Embedded in a Daily Routine. Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, CHI EA 2021: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, Inc, 2021. pp. 1-7

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abstract = "People with dementia living at home experience difficulties in participating in social interactions, while staying in contact with family adds quality to their lived experience. Initiating communication can be challenging for family, since there is a natural disparity between their life patterns and those of people with dementia. In this paper, we present CoasterChat, an exploration in design that embeds asynchronous digital communication in a daily coffee routine to support social sharing between people with early stage dementia and their family. In this preliminary study, the aim is to explore suitable interaction design that provides an opportunity for technology to be embedded in existing individual routines. Initial results show the importance of personalization in digital guidance. Benefit for family who engage in the interaction lies in the flexibility and accessibility of asynchronous communication. Finally, we discuss that these routines enhance social relationships which demonstrates the opportunities of creating a meaningful interaction between people with dementia and family members.",

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author = "Diks, {Sabeth H.} and T.H.C. Muyrers and Tzu-Jou Huang and Guangyu Chen and Myrte Thoolen and Brankaert, {Rens G.A.}",

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Diks, SH, Muyrers, THC, Huang, T-J, Chen, G, Thoolen, M & Brankaert, RGA 2021, CoasterChat: Exploring Digital Communication between People with Early Stage Dementia and Family Members Embedded in a Daily Routine. in Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, CHI EA 2021: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems., 402, Association for Computing Machinery, Inc, pp. 1-7, 2021 CHI Conference on Human Factors in Computing Systems, CHI 2021, Yokohama, Japan, 8/05/21. https://doi.org/10.1145/3411763.3451635

CoasterChat : Exploring Digital Communication between People with Early Stage Dementia and Family Members Embedded in a Daily Routine. / Diks, Sabeth H.; Muyrers, T.H.C.; Huang, Tzu-Jou; Chen, Guangyu; Thoolen, Myrte ; Brankaert, Rens G.A.

Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, CHI EA 2021: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, Inc, 2021. p. 1-7 402.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Diks, Sabeth H.

AU - Muyrers, T.H.C.

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AU - Chen, Guangyu

AU - Thoolen, Myrte

AU - Brankaert, Rens G.A.

PY - 2021/5/8

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AB - People with dementia living at home experience difficulties in participating in social interactions, while staying in contact with family adds quality to their lived experience. Initiating communication can be challenging for family, since there is a natural disparity between their life patterns and those of people with dementia. In this paper, we present CoasterChat, an exploration in design that embeds asynchronous digital communication in a daily coffee routine to support social sharing between people with early stage dementia and their family. In this preliminary study, the aim is to explore suitable interaction design that provides an opportunity for technology to be embedded in existing individual routines. Initial results show the importance of personalization in digital guidance. Benefit for family who engage in the interaction lies in the flexibility and accessibility of asynchronous communication. Finally, we discuss that these routines enhance social relationships which demonstrates the opportunities of creating a meaningful interaction between people with dementia and family members.

KW - daily routine

KW - dementia

KW - digital communication

KW - empowerment

KW - experience-centered design

KW - social sharing

KW - suitable interaction design

KW - synchronous interaction

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M3 - Conference contribution

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BT - Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, CHI EA 2021

PB - Association for Computing Machinery, Inc

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ER -

Diks SH, Muyrers THC, Huang T-J, Chen G, Thoolen M , Brankaert RGA. CoasterChat: Exploring Digital Communication between People with Early Stage Dementia and Family Members Embedded in a Daily Routine. In Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, CHI EA 2021: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, Inc. 2021. p. 1-7. 402 https://doi.org/10.1145/3411763.3451635

CoasterChat: Exploring Digital Communication between People with Early Stage Dementia and Family Members Embedded in a Daily Routine

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