Co-reflection: user involvement for highly dynamic design processes

O. Tomico, J.W. Frens, C.J. Overbeeke

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

9 Citations (Scopus)
10 Downloads (Pure)

Abstract

User involvement in systems, products and related services design has increased considerably in relevance. The way user involvement actually progresses depends on how the users are situated in relation to the design process. Their influence may extend from the results of the design project to planning and managing the course of the design project. Sequential techniques developed for the rational problem solving or reflective process have a limited application in highly dynamic design processes. More precisely, in sequential design processes validation steers reflection into a single direction. For this reason, a methodological approach not based on the sequential (hypothetical-deductive) paradigm but on the dialectical inquiry (inductive paradigm) between designers and users is considered. The versatile and holistic nature of this co-reflective process makes it suitable for dynamic and unstructured design processes based on different streams of reflection.
Original languageEnglish
Title of host publicationProceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009
EditorsS. Greenberg, S.E. Hudson, K. Hinckley, M. Ringel Morris, D.R. Olsen
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc
Pages2695-2698
ISBN (Print)978-1-60558-247-4
Publication statusPublished - 2009
Event27th Annual ACM Conference on Human Factors in Computing Systems (CHI 2009) - Boston, United States
Duration: 4 Apr 20099 Apr 2009
Conference number: 27
http://www.chi2009.org/

Conference

Conference27th Annual ACM Conference on Human Factors in Computing Systems (CHI 2009)
Abbreviated titleCHI 2009
CountryUnited States
CityBoston
Period4/04/099/04/09
Internet address

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