Case handling systems as product based workflow design support

I.T.P. Vanderfeesten; H.A. Reijers; W.M.P. Aalst, van der

doi:10.1007/978-3-540-88710-2_15

Case handling systems as product based workflow design support

I.T.P. Vanderfeesten, H.A. Reijers, W.M.P. Aalst, van der

Information Systems IE&IS

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

17 Citations (Scopus)

1 Downloads (Pure)

Abstract

Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because they are data driven they potentially provide good support for Product Based Workflow Design (PBWD). In this paper we investigate to which degree current case handling systems (FLOWer and Activity Manager) are able to support PBWD. This is done by elaborating the design process of a case from industry in both systems. From this evaluation we concluded that current case handling systems are not yet completely ready for supporting PBWD. Therefore, we recognize that better tool support is needed to make PBWD more suitable for practical use.

Original language	English
Title of host publication	Enterprise Information Systems (9th International Conference, ICEIS 2007, Funchal, Madeira, June 12-16, 2007, Revised Selected Papers)
Editors	J. Filipe, J. Cordeiro, J. Cardoso
Place of Publication	Berlin
Publisher	Springer
Pages	187-198
ISBN (Print)	978-3-540-88709-6
DOIs	https://doi.org/10.1007/978-3-540-88710-2_15
Publication status	Published - 2008

Publication series

Name	Lecture Notes in Business Information Processing
Volume	12
ISSN (Print)	1865-1348

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10.1007/978-3-540-88710-2_15

Cite this

Vanderfeesten, I. T. P., Reijers, H. A., & Aalst, van der, W. M. P. (2008). Case handling systems as product based workflow design support. In J. Filipe, J. Cordeiro, & J. Cardoso (Eds.), Enterprise Information Systems (9th International Conference, ICEIS 2007, Funchal, Madeira, June 12-16, 2007, Revised Selected Papers) (pp. 187-198). (Lecture Notes in Business Information Processing; Vol. 12). Springer. https://doi.org/10.1007/978-3-540-88710-2_15

Vanderfeesten, I.T.P. ; Reijers, H.A. ; Aalst, van der, W.M.P. / Case handling systems as product based workflow design support. Enterprise Information Systems (9th International Conference, ICEIS 2007, Funchal, Madeira, June 12-16, 2007, Revised Selected Papers). editor / J. Filipe ; J. Cordeiro ; J. Cardoso. Berlin : Springer, 2008. pp. 187-198 (Lecture Notes in Business Information Processing).

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abstract = "Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because they are data driven they potentially provide good support for Product Based Workflow Design (PBWD). In this paper we investigate to which degree current case handling systems (FLOWer and Activity Manager) are able to support PBWD. This is done by elaborating the design process of a case from industry in both systems. From this evaluation we concluded that current case handling systems are not yet completely ready for supporting PBWD. Therefore, we recognize that better tool support is needed to make PBWD more suitable for practical use.",

author = "I.T.P. Vanderfeesten and H.A. Reijers and {Aalst, van der}, W.M.P.",

year = "2008",

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series = "Lecture Notes in Business Information Processing",

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Vanderfeesten, ITP, Reijers, HA & Aalst, van der, WMP 2008, Case handling systems as product based workflow design support. in J Filipe, J Cordeiro & J Cardoso (eds), Enterprise Information Systems (9th International Conference, ICEIS 2007, Funchal, Madeira, June 12-16, 2007, Revised Selected Papers). Lecture Notes in Business Information Processing, vol. 12, Springer, Berlin, pp. 187-198. https://doi.org/10.1007/978-3-540-88710-2_15

Case handling systems as product based workflow design support. / Vanderfeesten, I.T.P.; Reijers, H.A.; Aalst, van der, W.M.P.
Enterprise Information Systems (9th International Conference, ICEIS 2007, Funchal, Madeira, June 12-16, 2007, Revised Selected Papers). ed. / J. Filipe; J. Cordeiro; J. Cardoso. Berlin: Springer, 2008. p. 187-198 (Lecture Notes in Business Information Processing; Vol. 12).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AB - Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because they are data driven they potentially provide good support for Product Based Workflow Design (PBWD). In this paper we investigate to which degree current case handling systems (FLOWer and Activity Manager) are able to support PBWD. This is done by elaborating the design process of a case from industry in both systems. From this evaluation we concluded that current case handling systems are not yet completely ready for supporting PBWD. Therefore, we recognize that better tool support is needed to make PBWD more suitable for practical use.

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Vanderfeesten ITP, Reijers HA, Aalst, van der WMP. Case handling systems as product based workflow design support. In Filipe J, Cordeiro J, Cardoso J, editors, Enterprise Information Systems (9th International Conference, ICEIS 2007, Funchal, Madeira, June 12-16, 2007, Revised Selected Papers). Berlin: Springer. 2008. p. 187-198. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-540-88710-2_15

Case handling systems as product based workflow design support

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