Case handling systems offer a solution to the lack of flexibility and adaptability in workflow management systems. Because they are data driven they potentially provide good support for Product Based Workflow Design (PBWD). In this paper we investigate to which degree current case handling systems (FLOWer and Activity Manager) are able to support PBWD. This is done by elaborating the design process of a case from industry in both systems. From this evaluation we concluded that current case handling systems are not yet completely ready for supporting PBWD. Therefore, we recognize that better tool support is needed to make PBWD more suitable for practical use.
|Title of host publication||Enterprise Information Systems (9th International Conference, ICEIS 2007, Funchal, Madeira, June 12-16, 2007, Revised Selected Papers)|
|Editors||J. Filipe, J. Cordeiro, J. Cardoso|
|Place of Publication||Berlin|
|Publication status||Published - 2008|
|Name||Lecture Notes in Business Information Processing|