CarNote: reducing misunderstanding between drivers by digital augmentation

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    3 Citations (Scopus)

    Abstract

    The road environment can be seen as a social situation: Drivers need to coordinate with each other to share the infrastructure. In addition to the driving behaviour itself, lights, horn and speed are the most frequently used means to exchange information, limiting both the range and the bandwidth of the connectivity and leading to misunderstanding and conflict. With everywhere available connectivity and the broad penetration of social network services, the relationship between drivers on the road may gain more transparency, enabling social information to pass through the steel shell of the cars and giving opportunities to reduce misunderstanding and strengthen empathy. In this study, we present "CarNote", a concept that aims to reduce misunderstanding and conflict between drivers by showing their emergency driving status to others. This concept was prototyped and evaluated with users in a driving simulator. The results showed that CarNote enhances drivers' empathy, increases forgiveness and decreases anger to others on the road.

    Original languageEnglish
    Title of host publicationIUI 2017 - Proceedings of the 22nd International Conference on Intelligent User Interfaces, 13-16 March 2017, Limassol, Cyprus
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery, Inc
    Pages85-94
    Number of pages10
    ISBN (Print)978-1-4503-4348-0
    DOIs
    Publication statusPublished - 7 Mar 2017
    Event22nd International Conference on Intelligent User Interfaces (IUI 2017) - St. Raphael Resort, Limassol, Cyprus
    Duration: 13 Mar 201716 Mar 2017
    Conference number: 22
    http://iui.acm.org/2017

    Conference

    Conference22nd International Conference on Intelligent User Interfaces (IUI 2017)
    Abbreviated titleIUI 2017
    Country/TerritoryCyprus
    CityLimassol
    Period13/03/1716/03/17
    Internet address

    Keywords

    • Computer-mediated communication
    • Connected car
    • Driving violations
    • Social computing

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