CarNote: reducing misunderstanding between drivers by digital augmentation

C. Wang; J.M.B. Terken; J. Hu

doi:10.1145/3025171.3025214

CarNote: reducing misunderstanding between drivers by digital augmentation

C. Wang, J.M.B. Terken, J. Hu

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

7 Citations (Scopus)

Abstract

The road environment can be seen as a social situation: Drivers need to coordinate with each other to share the infrastructure. In addition to the driving behaviour itself, lights, horn and speed are the most frequently used means to exchange information, limiting both the range and the bandwidth of the connectivity and leading to misunderstanding and conflict. With everywhere available connectivity and the broad penetration of social network services, the relationship between drivers on the road may gain more transparency, enabling social information to pass through the steel shell of the cars and giving opportunities to reduce misunderstanding and strengthen empathy. In this study, we present "CarNote", a concept that aims to reduce misunderstanding and conflict between drivers by showing their emergency driving status to others. This concept was prototyped and evaluated with users in a driving simulator. The results showed that CarNote enhances drivers' empathy, increases forgiveness and decreases anger to others on the road.

Original language	English
Title of host publication	IUI 2017 - Proceedings of the 22nd International Conference on Intelligent User Interfaces, 13-16 March 2017, Limassol, Cyprus
Place of Publication	New York
Publisher	Association for Computing Machinery, Inc
Pages	85-94
Number of pages	10
ISBN (Print)	978-1-4503-4348-0
DOIs	https://doi.org/10.1145/3025171.3025214
Publication status	Published - 7 Mar 2017
Event	22nd International Conference on Intelligent User Interfaces (IUI 2017) - St. Raphael Resort, Limassol, Cyprus Duration: 13 Mar 2017 → 16 Mar 2017 Conference number: 22 http://iui.acm.org/2017

Conference

Conference	22nd International Conference on Intelligent User Interfaces (IUI 2017)
Abbreviated title	IUI 2017
Country/Territory	Cyprus
City	Limassol
Period	13/03/17 → 16/03/17
Internet address	http://iui.acm.org/2017

Keywords

Computer-mediated communication
Connected car
Driving violations
Social computing

Access to Document

10.1145/3025171.3025214

Cite this

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title = "CarNote: reducing misunderstanding between drivers by digital augmentation",

abstract = "The road environment can be seen as a social situation: Drivers need to coordinate with each other to share the infrastructure. In addition to the driving behaviour itself, lights, horn and speed are the most frequently used means to exchange information, limiting both the range and the bandwidth of the connectivity and leading to misunderstanding and conflict. With everywhere available connectivity and the broad penetration of social network services, the relationship between drivers on the road may gain more transparency, enabling social information to pass through the steel shell of the cars and giving opportunities to reduce misunderstanding and strengthen empathy. In this study, we present {"}CarNote{"}, a concept that aims to reduce misunderstanding and conflict between drivers by showing their emergency driving status to others. This concept was prototyped and evaluated with users in a driving simulator. The results showed that CarNote enhances drivers' empathy, increases forgiveness and decreases anger to others on the road.",

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author = "C. Wang and J.M.B. Terken and J. Hu",

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publisher = "Association for Computing Machinery, Inc",

address = "United States",

note = "22nd International Conference on Intelligent User Interfaces (IUI 2017), IUI 2017 ; Conference date: 13-03-2017 Through 16-03-2017",

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Wang, C, Terken, JMB & Hu, J 2017, CarNote: reducing misunderstanding between drivers by digital augmentation. in IUI 2017 - Proceedings of the 22nd International Conference on Intelligent User Interfaces, 13-16 March 2017, Limassol, Cyprus. Association for Computing Machinery, Inc, New York, pp. 85-94, 22nd International Conference on Intelligent User Interfaces (IUI 2017), Limassol, Cyprus, 13/03/17. https://doi.org/10.1145/3025171.3025214

CarNote: reducing misunderstanding between drivers by digital augmentation. / Wang, C.; Terken, J.M.B.; Hu, J.
IUI 2017 - Proceedings of the 22nd International Conference on Intelligent User Interfaces, 13-16 March 2017, Limassol, Cyprus. New York: Association for Computing Machinery, Inc, 2017. p. 85-94.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Wang, C.

AU - Terken, J.M.B.

AU - Hu, J.

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N2 - The road environment can be seen as a social situation: Drivers need to coordinate with each other to share the infrastructure. In addition to the driving behaviour itself, lights, horn and speed are the most frequently used means to exchange information, limiting both the range and the bandwidth of the connectivity and leading to misunderstanding and conflict. With everywhere available connectivity and the broad penetration of social network services, the relationship between drivers on the road may gain more transparency, enabling social information to pass through the steel shell of the cars and giving opportunities to reduce misunderstanding and strengthen empathy. In this study, we present "CarNote", a concept that aims to reduce misunderstanding and conflict between drivers by showing their emergency driving status to others. This concept was prototyped and evaluated with users in a driving simulator. The results showed that CarNote enhances drivers' empathy, increases forgiveness and decreases anger to others on the road.

AB - The road environment can be seen as a social situation: Drivers need to coordinate with each other to share the infrastructure. In addition to the driving behaviour itself, lights, horn and speed are the most frequently used means to exchange information, limiting both the range and the bandwidth of the connectivity and leading to misunderstanding and conflict. With everywhere available connectivity and the broad penetration of social network services, the relationship between drivers on the road may gain more transparency, enabling social information to pass through the steel shell of the cars and giving opportunities to reduce misunderstanding and strengthen empathy. In this study, we present "CarNote", a concept that aims to reduce misunderstanding and conflict between drivers by showing their emergency driving status to others. This concept was prototyped and evaluated with users in a driving simulator. The results showed that CarNote enhances drivers' empathy, increases forgiveness and decreases anger to others on the road.

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ER -

CarNote: reducing misunderstanding between drivers by digital augmentation

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