Because of growing competition between parking facilities in inner city areas, managers of parking garages are looking more carefully to the requirements of (segments of) their customers (e.g., Visser, 2000). According to Visser, the increase of operation costs requires an optimal operation of parking facilities. Parking operators have to act more professionally and focus more on the requirements and evaluation of their costumers, which concern various characteristics of parking garages.
|Number of pages||4|
|Publication status||Published - 2011|