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Can a Social Robot Be Persuasive Without Losing Children's Trust?

  • Natalia Calvo-Barajas
  • , Maha Elgarf
  • , G. Perugia
  • , Christopher Peters
  • , Ginevra Castellano

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Social robots can be used to motivate children to engage in learning activities in education. In such contexts, they might need to persuade children to achieve specific learning goals. We conducted an exploratory study with 42 children in a museum setting. Children were asked to play an interactive storytelling game on a touchscreen. A Furhat robot guided them through the steps of creating the character of a story in two conditions. In one condition, the robot tried to influence children's choices using high-controlling language. In the other, the robot left children free to choose and used a low-controlling language. Participants in the persuasive condition generally followed the indications of the robot. Interestingly, the use of high-controlling language did not affect children's perceived trust towards the robot. We discuss the important implications that these results may have when designing children-robot interactions.
Original languageEnglish
Title of host publicationHRI 2020 - Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction
PublisherAssociation for Computing Machinery, Inc.
Pages157-159
Number of pages3
ISBN (Electronic)978-1-4503-7057-8
DOIs
Publication statusPublished - 23 Mar 2020
Externally publishedYes
Event15th Annual ACM/IEEE International Conference on Human Robot Interaction, HRI 2020 - Cambridge, United Kingdom
Duration: 23 Mar 2020 → 26 Mar 2020

Conference

Conference15th Annual ACM/IEEE International Conference on Human Robot Interaction, HRI 2020
Country/TerritoryUnited Kingdom
CityCambridge
Period23/03/20 → 26/03/20

Keywords

  • Human-robot interaction
  • Persuasion
  • Reactance
  • Trust

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