Call me by my name: exploring roles of Sci-fi voice agents

Yu-Ting Cheng; Guo-Ling Tsai; Hen-An Lin; Yi-Ching Huang; Rung-Huei Liang; Lin-Lin Chen

doi:10.1145/3290607.3313074

Call me by my name: exploring roles of Sci-fi voice agents

Yu-Ting Cheng
, Guo-Ling Tsai
, Hen-An Lin
, Yi-Ching Huang
, Rung-Huei Liang
, Lin-Lin Chen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

3 Citations (Scopus)

4 Downloads (Pure)

Abstract

Voice Conversational Agents (VCAs) are increasingly becoming part of our daily life. Calling them by their names can solve more than just a problem of efficiency in interaction between users and VCAs, but also can cast them as actors capable of playing a role in a relationship. However, due to the immature state of the technology and its related services, such relationships between users and VCAs can be limited in practice. To broaden the scope in designing different relationships, this study explores VCAs depicted in sci-fi movies. Sci-fi is not purely based on fantasy, but also is a social reflection on technology, which in turn can inspire design researchers to understand and speculate the complexity of VCAs. Through community sourcing with sci-fi enthusiasts, 43 Sci-fi VCAs were deduced. A movie event was also organized to discuss the role of VCAs. Finally, this paper presents several possible design insights for designing the role of VCAs.

Original language	English
Title of host publication	Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
Place of Publication	New York
Publisher	Association for Computing Machinery, Inc.
Number of pages	6
ISBN (Electronic)	978-1-4503-5971-9
DOIs	https://doi.org/10.1145/3290607.3313074
Publication status	Published - 2 May 2019
Event	37th ACM Annual Conference on Human Factors in Computing Systems, CHI 2019 - Scottish Event Campus, Glasgow, United Kingdom Duration: 4 May 2019 → 9 May 2019 Conference number: 37 https://chi2019.acm.org

Conference

Conference	37th ACM Annual Conference on Human Factors in Computing Systems, CHI 2019
Abbreviated title	CHI 2019
Country/Territory	United Kingdom
City	Glasgow
Period	4/05/19 → 9/05/19
Internet address	https://chi2019.acm.org

Keywords

Community Sourcing
Naming
Roles Design
Science Fiction
Voice Conversational Agent

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10.1145/3290607.3313074

Cite this

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title = "Call me by my name: exploring roles of Sci-fi voice agents",

abstract = "Voice Conversational Agents (VCAs) are increasingly becoming part of our daily life. Calling them by their names can solve more than just a problem of efficiency in interaction between users and VCAs, but also can cast them as actors capable of playing a role in a relationship. However, due to the immature state of the technology and its related services, such relationships between users and VCAs can be limited in practice. To broaden the scope in designing different relationships, this study explores VCAs depicted in sci-fi movies. Sci-fi is not purely based on fantasy, but also is a social reflection on technology, which in turn can inspire design researchers to understand and speculate the complexity of VCAs. Through community sourcing with sci-fi enthusiasts, 43 Sci-fi VCAs were deduced. A movie event was also organized to discuss the role of VCAs. Finally, this paper presents several possible design insights for designing the role of VCAs.",

keywords = "Community Sourcing, Naming, Roles Design, Science Fiction, Voice Conversational Agent",

author = "Yu-Ting Cheng and Guo-Ling Tsai and Hen-An Lin and Yi-Ching Huang and Rung-Huei Liang and Lin-Lin Chen",

year = "2019",

month = may,

day = "2",

doi = "10.1145/3290607.3313074",

language = "English",

booktitle = "Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems",

publisher = "Association for Computing Machinery, Inc.",

address = "United States",

note = "37th ACM Annual Conference on Human Factors in Computing Systems, CHI 2019, CHI 2019 ; Conference date: 04-05-2019 Through 09-05-2019",

url = "https://chi2019.acm.org",

}

Cheng, Y-T, Tsai, G-L, Lin, H-A, Huang, Y-C, Liang, R-H & Chen, L-L 2019, Call me by my name: exploring roles of Sci-fi voice agents. in Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems., 3313074, Association for Computing Machinery, Inc., New York, 37th ACM Annual Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, United Kingdom, 4/05/19. https://doi.org/10.1145/3290607.3313074

Call me by my name: exploring roles of Sci-fi voice agents. / Cheng, Yu-Ting; Tsai, Guo-Ling; Lin, Hen-An et al.
Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. New York: Association for Computing Machinery, Inc., 2019. 3313074.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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T1 - Call me by my name

T2 - 37th ACM Annual Conference on Human Factors in Computing Systems, CHI 2019

AU - Cheng, Yu-Ting

AU - Tsai, Guo-Ling

AU - Lin, Hen-An

AU - Huang, Yi-Ching

AU - Liang, Rung-Huei

AU - Chen, Lin-Lin

N1 - Conference code: 37

PY - 2019/5/2

Y1 - 2019/5/2

N2 - Voice Conversational Agents (VCAs) are increasingly becoming part of our daily life. Calling them by their names can solve more than just a problem of efficiency in interaction between users and VCAs, but also can cast them as actors capable of playing a role in a relationship. However, due to the immature state of the technology and its related services, such relationships between users and VCAs can be limited in practice. To broaden the scope in designing different relationships, this study explores VCAs depicted in sci-fi movies. Sci-fi is not purely based on fantasy, but also is a social reflection on technology, which in turn can inspire design researchers to understand and speculate the complexity of VCAs. Through community sourcing with sci-fi enthusiasts, 43 Sci-fi VCAs were deduced. A movie event was also organized to discuss the role of VCAs. Finally, this paper presents several possible design insights for designing the role of VCAs.

AB - Voice Conversational Agents (VCAs) are increasingly becoming part of our daily life. Calling them by their names can solve more than just a problem of efficiency in interaction between users and VCAs, but also can cast them as actors capable of playing a role in a relationship. However, due to the immature state of the technology and its related services, such relationships between users and VCAs can be limited in practice. To broaden the scope in designing different relationships, this study explores VCAs depicted in sci-fi movies. Sci-fi is not purely based on fantasy, but also is a social reflection on technology, which in turn can inspire design researchers to understand and speculate the complexity of VCAs. Through community sourcing with sci-fi enthusiasts, 43 Sci-fi VCAs were deduced. A movie event was also organized to discuss the role of VCAs. Finally, this paper presents several possible design insights for designing the role of VCAs.

KW - Community Sourcing

KW - Naming

KW - Roles Design

KW - Science Fiction

KW - Voice Conversational Agent

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M3 - Conference contribution

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BT - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

PB - Association for Computing Machinery, Inc.

CY - New York

Y2 - 4 May 2019 through 9 May 2019

ER -

Call me by my name: exploring roles of Sci-fi voice agents

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