Energy Efficiency Services (EES) represent a promising solution to increase energy efficiency and contribute to reducing emissions. Unfortunately, they are still underdeveloped and companies delivering them are struggling to remain viable. In this study, we study EES through the lens of business models. We propose that business models of companies delivering EES can be analyzed along two conceptual dimensions: how user-centered they are and what dynamic capabilities they require. We use this framework to analyze 46 cases in five European countries and South-Korea. Four business model archetypes emerge, with varying degrees (low, medium, high) of user-centeredness and a focus on different dynamic capabilities. Based on the insights from our qualitative analysis, we discuss the opportunities and barriers for further market uptake of EES and possible policy interventions.
|Title of host publication||Business Models for Sustainability Transitions|
|Subtitle of host publication||How Organisations Contribute to Societal Transformation|
|Editors||Annabeth Aagaard, Peter Wells, Florian Lüdeke-Freund|
|Place of Publication||London, UK|
|Publisher||Palgrave Macmillan Ltd.|
|Publication status||Published - 2021|