Business-IT alignment in PSS value networks : a capability-based framework

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Abstract

Advanced information technology (IT) is regarded as a foundation for the operation of product-service system (PSS) value networks. This requires alignment between IT and PSS business strategy. Business‐IT alignment (BIA) in a value network can raise the ability of partners to collaborate effectively and improve network performance. However, the theory of traditional firm‐level BIA is not tailored to the specific situations of PSS value networks. In this paper we investigate the applicability of BIA concepts and definitions at a PSS value network level. Alignment in firm-level literature looked at fit between business and IT capabilities. To substantiate this at a PSS value network level, we identified and classified generic value network business capabilities on the one hand and IT capabilities on the other hand. By exploring and discussing the interrelations between the two types of capability, a conceptual framework for understanding BIA in a PSS value network is derived.
Original languageEnglish
Title of host publication15th IFIP WG Working Conference on Virtual Enterprises, 6-8 October 2014, Amsterdam, The Netherlands
EditorsL.M. Camarinha-Matos, H. Afsarmanesh
PublisherSpringer
Pages273-284
ISBN (Print)978-3-662-44745
Publication statusPublished - 2014
Event15th IFIP WG Working Conference on Virtual Enterprises 2014, 6-8 Oktober 2014, Amsterdam, The Netherlands - Amsterdam, Netherlands
Duration: 6 Oct 20148 Oct 2014
http://www.ifip.org/index.php?option=com_content&task=view&id=160&Itemid=480

Publication series

NameIFIP Advances in Information and Communication Technology
Volume434
ISSN (Print)1868-4238

Conference

Conference15th IFIP WG Working Conference on Virtual Enterprises 2014, 6-8 Oktober 2014, Amsterdam, The Netherlands
Abbreviated titleIFIP
CountryNetherlands
CityAmsterdam
Period6/10/148/10/14
Internet address

Fingerprint

Information technology
Industry
Network performance

Cite this

Bagheri, S., Kusters, R. J., & Trienekens, J. J. M. (2014). Business-IT alignment in PSS value networks : a capability-based framework. In L. M. Camarinha-Matos, & H. Afsarmanesh (Eds.), 15th IFIP WG Working Conference on Virtual Enterprises, 6-8 October 2014, Amsterdam, The Netherlands (pp. 273-284). (IFIP Advances in Information and Communication Technology; Vol. 434). Springer.
Bagheri, S. ; Kusters, R.J. ; Trienekens, J.J.M. / Business-IT alignment in PSS value networks : a capability-based framework. 15th IFIP WG Working Conference on Virtual Enterprises, 6-8 October 2014, Amsterdam, The Netherlands. editor / L.M. Camarinha-Matos ; H. Afsarmanesh. Springer, 2014. pp. 273-284 (IFIP Advances in Information and Communication Technology).
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Bagheri, S, Kusters, RJ & Trienekens, JJM 2014, Business-IT alignment in PSS value networks : a capability-based framework. in LM Camarinha-Matos & H Afsarmanesh (eds), 15th IFIP WG Working Conference on Virtual Enterprises, 6-8 October 2014, Amsterdam, The Netherlands. IFIP Advances in Information and Communication Technology, vol. 434, Springer, pp. 273-284, 15th IFIP WG Working Conference on Virtual Enterprises 2014, 6-8 Oktober 2014, Amsterdam, The Netherlands, Amsterdam, Netherlands, 6/10/14.

Business-IT alignment in PSS value networks : a capability-based framework. / Bagheri, S.; Kusters, R.J.; Trienekens, J.J.M.

15th IFIP WG Working Conference on Virtual Enterprises, 6-8 October 2014, Amsterdam, The Netherlands. ed. / L.M. Camarinha-Matos; H. Afsarmanesh. Springer, 2014. p. 273-284 (IFIP Advances in Information and Communication Technology; Vol. 434).

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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AB - Advanced information technology (IT) is regarded as a foundation for the operation of product-service system (PSS) value networks. This requires alignment between IT and PSS business strategy. Business‐IT alignment (BIA) in a value network can raise the ability of partners to collaborate effectively and improve network performance. However, the theory of traditional firm‐level BIA is not tailored to the specific situations of PSS value networks. In this paper we investigate the applicability of BIA concepts and definitions at a PSS value network level. Alignment in firm-level literature looked at fit between business and IT capabilities. To substantiate this at a PSS value network level, we identified and classified generic value network business capabilities on the one hand and IT capabilities on the other hand. By exploring and discussing the interrelations between the two types of capability, a conceptual framework for understanding BIA in a PSS value network is derived.

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Bagheri S, Kusters RJ, Trienekens JJM. Business-IT alignment in PSS value networks : a capability-based framework. In Camarinha-Matos LM, Afsarmanesh H, editors, 15th IFIP WG Working Conference on Virtual Enterprises, 6-8 October 2014, Amsterdam, The Netherlands. Springer. 2014. p. 273-284. (IFIP Advances in Information and Communication Technology).