Abstract
Good operational performance depends on knowing which operational factors are critical to success. Bravo, a research project involving 150 transport and distribution companies in The Netherlands, has developed a tool now being adopted nationally by all companies in the sector to find opportunities for individual improvement.
Original language | English |
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Pages (from-to) | 55-59 |
Journal | Measuring Business Excellence |
Volume | 1 |
Issue number | 4 |
DOIs | |
Publication status | Published - 1997 |