Abstract
Normally, the paradigm used to study user experience is based on the hypothetic-deductive method but this paradigm can present disadvantages like low results reliability or difficulties to carry out field studies. In this article, a method based on the Socratic paradigm is suggested for analyzing the user-product psychological relationship. Nowadays the Socratic paradigm is only used in some post-modern psychology schools, which applies Socratic techniques for psychological exploration and treatment. Based on this principle an expert-to-expert conversation is established between psychologist and patient. The user can be an expert in the usage of a product whilst the interviewer is an expert in UX studies. Thus, much more reliable information of the user-product relationship can be obtained. Applying this paradigm as a constructive and systematic event allows for increasing the reliability in qualitative user experience studies.
| Original language | English |
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| Title of host publication | Proceedings of the 2007 Conference on Designing for User eXperiences, DUX'07 |
| Place of Publication | New York |
| Publisher | Association for Computing Machinery, Inc |
| Number of pages | 13 |
| ISBN (Print) | 978-1-60558-308-2 |
| DOIs | |
| Publication status | Published - 1 Dec 2007 |
| Event | 2007 Conference on Designing for User eXperiences (DUX 2007) - Chicago, IL, United States Duration: 5 Nov 2007 → 7 Nov 2007 |
Conference
| Conference | 2007 Conference on Designing for User eXperiences (DUX 2007) |
|---|---|
| Abbreviated title | DUX 2007 |
| Country/Territory | United States |
| City | Chicago, IL |
| Period | 5/11/07 → 7/11/07 |
Keywords
- Cognitive psychology
- Ethnography
- Experience strategy
- Participatory design
- User experience user research
- User studies