Beyond the optimal flow : pause, detachment, serendipity, and action

S. Bagnara, S. Pozzi, P. Marti

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Abstract

Since a few years, a number of academic papers have been proposing to shift from user-centered design to human-centered (or person) design. In this contribution, we discuss as the common thread underlying these works the idea that design should also address the reflective part of our human experience and not only aim to maximize the experiential aspects. Our review is complemented with examples derived from the Internet world and from ICT consumer products. The main research areas we see as promising for the approach of "design for reflection" are design for pauses, design for detachment, design for serendipity, and design for action.
Original languageEnglish
Title of host publicationThe Impact of ICT on Quality of Working Life.
Editorsxx Christian Korunka, xx Peter Hoonakker
Place of PublicationDordrecht
PublisherSpringer
Pages191-204
Number of pages13
ISBN (Print)978-94-017-8853-3
DOIs
Publication statusPublished - 2014

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    Bagnara, S., Pozzi, S., & Marti, P. (2014). Beyond the optimal flow : pause, detachment, serendipity, and action. In X. Christian Korunka, & X. Peter Hoonakker (Eds.), The Impact of ICT on Quality of Working Life. (pp. 191-204). Springer. https://doi.org/10.1007/978-94-017-8854-0_12