Benefits of Machine Learning Explanations: Improved Learning in an AI-assisted Sequence Prediction Task

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Abstract

Research in Explainable AI (XAI) has shown that explanations can improve users’ understanding of AI models, improve user performance and potentially reduce overreliance on AI predictions. However, this is mostly evaluated by static rather than dynamic measures, and the role of XAI on learning over trials is rarely studied. In this study, we use a context-free sequence prediction task, in which 458 participants predict the next symbol in a fixed sequence (with some noise) over 80 trials. We compare performance with AI and XAI advice against no AI support, and subsequently we test for learning by taking away the AI support after 40 trials (i.e., a reversal study design). Our results show that users learn faster with XAI than with AI without explanations or no AI and are better able to recover in performance from the removal of AI. However, the benefits of XAI on learning are much smaller for more difficult tasks. This work demonstrates the benefits of repeated measures user studies and multilevel modeling to better understand learning processes in XAI. It also shows the potential of AI explanations to help users to learn and poses XAI design suggestions to support learning in human-AI collaboration.
Original languageEnglish
Title of host publicationIUI '25
Subtitle of host publicationProceedings of the 30th International Conference on Intelligent User Interfaces
EditorsToby Li, Fabio Paternò, Kaisa Väänänen, Luis Leiva, Davide Spano, Katrien Verbert
Place of PublicationNew York
PublisherAssociation for Computing Machinery, Inc
Pages231-246
Number of pages16
ISBN (Electronic)979-8-4007-1306-4
DOIs
Publication statusPublished - 24 Mar 2025
Event30th Annual ACM Conference on Intelligent User Interfaces 2025 - Cagliari, Italy, Cagliari, Italy
Duration: 24 Mar 202527 Mar 2025
https://iui.acm.org/2025/

Conference

Conference30th Annual ACM Conference on Intelligent User Interfaces 2025
Abbreviated titleIUI 2025
Country/TerritoryItaly
CityCagliari
Period24/03/2527/03/25
Internet address

Funding

This work is part of the research programme TEPAIV with project number 612.001.752, which is fnanced by the Dutch Research Council (NWO).

FundersFunder number
Nederlandse Organisatie voor Wetenschappelijk Onderzoek

    Keywords

    • machine learning
    • interpretability
    • explainability

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    • TEPAIV: TEPAIV

      Willemsen, M. C. (Project Manager) & Liang, Y. (Project member)

      28/09/1815/05/24

      Project: Second tier

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