Awareness systems and the role of social intelligence

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    5 Citations (Scopus)

    Abstract

    This paper discusses awareness systems for supporting informal social relationships, focusing on some of they key concerns for designers and researchers. The discussion is general, but examples highlight the design issues discussed and summarize related empirical results. The paper argues in favor of automated capture of awareness information and suggests that social intelligence is relevant (a) as a design and evaluation criterion for such systems and (b) as a mechanism for supporting users in managing the information sharing by means of awareness systems.
    Original languageEnglish
    Pages (from-to)115-122
    JournalAI & Society : the Journal of Human-Centred Systems and Machine Intelligence
    Volume24
    Issue number1
    DOIs
    Publication statusPublished - 2009

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