Abstract
While process harmonization is increasingly mentioned and unanimously associated with several benefits, there is a need for more understanding of how it contributes to business process redesign and improvement. This paper presents the application, in an industrial case study, of a conceptual harmonization model on the relationship between drivers and effects of process harmonization. The drivers are called contextual factors which influence harmonization. Assessment of these contextual factors in a particular business domain, clarifies the extent of harmonization that can be achieved, or that should be strived at. From both qualitative, as well as some quantitative, assessment results, insights are being discussed on the extent of harmonization that can be achieved, and on action plans regarding business (process) harmonization and (IT) integration.
| Original language | English |
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| Title of host publication | Proceedings of the 18th International Conference on Enterprise Information Systems |
| Editors | Slimane Hammoudi, Leszek Maciaszek, Michele Missikoff, Olivier Camp, Jose Cordeiro |
| Place of Publication | Rome |
| Publisher | SciTePress Digital Library |
| Pages | 103-110 |
| Number of pages | 8 |
| ISBN (Electronic) | ISBN 978-989-758-187-8 |
| ISBN (Print) | ISBN 978-989-758-187-8 |
| DOIs | |
| Publication status | Published - 25 Apr 2016 |
| Event | 18th International Conference on Enterprise Information Systems (ICEIS 2016) - Rome, Italy Duration: 25 Apr 2016 → 28 Apr 2016 Conference number: 18 http://www.iceis.org/?y=2016 |
Conference
| Conference | 18th International Conference on Enterprise Information Systems (ICEIS 2016) |
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| Abbreviated title | ICEIS 2016 |
| Country/Territory | Italy |
| City | Rome |
| Period | 25/04/16 → 28/04/16 |
| Internet address |