Assessment of factors influencing business process harmonization: A case study in an industrial company

J.J.M. Trienekens, H.L. Romero, L. Cuenca

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Abstract

While process harmonization is increasingly mentioned and unanimously associated with several benefits, there is a need for more understanding of how it contributes to business process redesign and improvement. This paper presents the application, in an industrial case study, of a conceptual harmonization model on the relationship between drivers and effects of process harmonization. The drivers are called contextual factors which influence harmonization. Assessment of these contextual factors in a particular business domain, clarifies the extent of harmonization that can be achieved, or that should be strived at. From both qualitative, as well as some quantitative, assessment results, insights are being discussed on the extent of harmonization that can be achieved, and on action plans regarding business (process) harmonization and (IT) integration.
Original languageEnglish
Title of host publicationProceedings of the 18th International Conference on Enterprise Information Systems
EditorsSlimane Hammoudi, Leszek Maciaszek, Michele Missikoff, Olivier Camp, Jose Cordeiro
Place of PublicationRome
PublisherSCITEPRESS-Science and Technology Publications, Lda.
Pages103-110
Number of pages8
ISBN (Electronic)ISBN 978-989-758-187-8
ISBN (Print)ISBN 978-989-758-187-8
DOIs
Publication statusPublished - 25 Apr 2016
Event18th International Conference on Enterprise Information Systems (ICEIS 2016) - Rome, Italy
Duration: 25 Apr 201628 Apr 2016
Conference number: 18
http://www.iceis.org/?y=2016

Conference

Conference18th International Conference on Enterprise Information Systems (ICEIS 2016)
Abbreviated titleICEIS 2016
CountryItaly
CityRome
Period25/04/1628/04/16
Internet address

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