Assessing usability evaluation methods on their effectiveness to elicit verbal comments from children subjects

Ilse E.H. van Kesteren; Mathilde M. Bekker; Arnold P.O.S. Vermeeren; Peter A. Lloyd

doi:10.1145/953536.953544

Assessing usability evaluation methods on their effectiveness to elicit verbal comments from children subjects

Ilse E.H. van Kesteren, Mathilde M. Bekker, Arnold P.O.S. Vermeeren, Peter A. Lloyd

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

59 Citations (Scopus)

Abstract

An exploratory study is described looking at children's ability to provide verbal comments in usability evaluation sessions. Six evaluation methods were applied to test an interactive toy by children aged 6 and 7. The results show that most verbal comments were gathered during Active Intervention sessions, by asking children questions during tasks. Unexpectedly, the Co-Discovery sessions were less successful, because children did not collaborate very well. Children also provided useful comments in the Thinking Aloud, Retrospection, and Peer Tutoring sessions. They could reflect on their actions at the end of Retrospection sessions, and were able to teach other children how to interact with the toy in Peer Tutoring sessions.

Original language	English
Title of host publication	IDC '03
Subtitle of host publication	Proceedings of the 2003 conference on Interaction design and children
Editors	Stuart MacFarlane, Tony Nicol, Janet Read, Linda Snape
Publisher	Association for Computing Machinery, Inc.
Pages	41-49
Number of pages	9
ISBN (Electronic)	978-1-58113-732-3
DOIs	https://doi.org/10.1145/953536.953544
Publication status	Published - 1 Jul 2003
Event	2003 Conference on Interaction Design and Children, IDC 2003 - Preston, United Kingdom Duration: 1 Jul 2003 → 3 Jul 2003

Conference

Conference	2003 Conference on Interaction Design and Children, IDC 2003
Country/Territory	United Kingdom
City	Preston
Period	1/07/03 → 3/07/03

Keywords

Children
Empirical usability evaluation methods
Toys
Verbal comments

Access to Document

10.1145/953536.953544

Cite this

van Kesteren, I. E. H., Bekker, M. M., Vermeeren, A. P. O. S., & Lloyd, P. A. (2003). Assessing usability evaluation methods on their effectiveness to elicit verbal comments from children subjects. In S. MacFarlane, T. Nicol, J. Read, & L. Snape (Eds.), IDC '03: Proceedings of the 2003 conference on Interaction design and children (pp. 41-49). Association for Computing Machinery, Inc.. https://doi.org/10.1145/953536.953544

van Kesteren, Ilse E.H. ; Bekker, Mathilde M. ; Vermeeren, Arnold P.O.S. et al. / Assessing usability evaluation methods on their effectiveness to elicit verbal comments from children subjects. IDC '03: Proceedings of the 2003 conference on Interaction design and children. editor / Stuart MacFarlane ; Tony Nicol ; Janet Read ; Linda Snape. Association for Computing Machinery, Inc., 2003. pp. 41-49

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abstract = "An exploratory study is described looking at children's ability to provide verbal comments in usability evaluation sessions. Six evaluation methods were applied to test an interactive toy by children aged 6 and 7. The results show that most verbal comments were gathered during Active Intervention sessions, by asking children questions during tasks. Unexpectedly, the Co-Discovery sessions were less successful, because children did not collaborate very well. Children also provided useful comments in the Thinking Aloud, Retrospection, and Peer Tutoring sessions. They could reflect on their actions at the end of Retrospection sessions, and were able to teach other children how to interact with the toy in Peer Tutoring sessions.",

keywords = "Children, Empirical usability evaluation methods, Toys, Verbal comments",

author = "\{van Kesteren\}, \{Ilse E.H.\} and Bekker, \{Mathilde M.\} and Vermeeren, \{Arnold P.O.S.\} and Lloyd, \{Peter A.\}",

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booktitle = "IDC '03",

publisher = "Association for Computing Machinery, Inc.",

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note = "2003 Conference on Interaction Design and Children, IDC 2003 ; Conference date: 01-07-2003 Through 03-07-2003",

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van Kesteren, IEH, Bekker, MM, Vermeeren, APOS & Lloyd, PA 2003, Assessing usability evaluation methods on their effectiveness to elicit verbal comments from children subjects. in S MacFarlane, T Nicol, J Read & L Snape (eds), IDC '03: Proceedings of the 2003 conference on Interaction design and children. Association for Computing Machinery, Inc., pp. 41-49, 2003 Conference on Interaction Design and Children, IDC 2003, Preston, United Kingdom, 1/07/03. https://doi.org/10.1145/953536.953544

Assessing usability evaluation methods on their effectiveness to elicit verbal comments from children subjects. / van Kesteren, Ilse E.H.; Bekker, Mathilde M.; Vermeeren, Arnold P.O.S. et al.
IDC '03: Proceedings of the 2003 conference on Interaction design and children. ed. / Stuart MacFarlane; Tony Nicol; Janet Read; Linda Snape. Association for Computing Machinery, Inc., 2003. p. 41-49.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AB - An exploratory study is described looking at children's ability to provide verbal comments in usability evaluation sessions. Six evaluation methods were applied to test an interactive toy by children aged 6 and 7. The results show that most verbal comments were gathered during Active Intervention sessions, by asking children questions during tasks. Unexpectedly, the Co-Discovery sessions were less successful, because children did not collaborate very well. Children also provided useful comments in the Thinking Aloud, Retrospection, and Peer Tutoring sessions. They could reflect on their actions at the end of Retrospection sessions, and were able to teach other children how to interact with the toy in Peer Tutoring sessions.

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van Kesteren IEH, Bekker MM, Vermeeren APOS, Lloyd PA. Assessing usability evaluation methods on their effectiveness to elicit verbal comments from children subjects. In MacFarlane S, Nicol T, Read J, Snape L, editors, IDC '03: Proceedings of the 2003 conference on Interaction design and children. Association for Computing Machinery, Inc. 2003. p. 41-49 doi: 10.1145/953536.953544

Assessing usability evaluation methods on their effectiveness to elicit verbal comments from children subjects

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